What are the responsibilities and job description for the Credit & Collections Specialist position at JCB North America?
Company Profile
75 years and countless innovations later, JCB has grown to become the 3rd largest heavy equipment manufacturer in the world providing a wide range of products across the construction, agricultural, compaction, industrial and waste & recycling industries and our people, JCB people, are at the heart of our business.
We answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
As part of the credit and collections specialist on the Accounts Receivable team, you would be responsible for making collection calls, performing credit limit reviews, monitoring aging, deduction and dispute management, internal/external communication, utilization of credit security tools, order review process, machine invoice audits, customer requests, cash postings, credit references, miscellaneous sundry invoicing/crediting, machine transfers and monthly, weekly reporting requirements.
Major Tasks, Responsibilities & Key Accountabilities
- Collections within the JCB customer network
- Maintaining accurate and up to date collection notes
- Monitoring credit limits, forecasting available credit based on orders received
- Daily cash postings
- Machine credit approvals
- Customer account reconciliations, dispute resolutions and completing customer requests
- Auditing machine invoicing
- Sundry billings
- Machine transfers
- Completing weekly and monthly reporting requirements
Nature & Scope
- Accounts Receivable Manager
Qualifications:
- Minimum 5 years of experience in credit and collections
- Ability to assess financial risk and discuss with Credit Management, Sales Management, and the customer.
- Proficient in MS Excel and Word
- Strong working knowledge of credit/collections methods and tools
- Strong financial analysis skills
- Excellent customer service skills
- Excellent communication skills, written and verbal.
- SAP experience a plus
- Detail oriented
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
Job Type: Full-time
Salary : $42,600 - $53,900