What are the responsibilities and job description for the Front Office Receptionist position at Jeff Brown Yachts?
Job Summary: Jeff Brown Yachts is seeking a professional and personable Receptionist to manage our front desk and handle a range of administrative and clerical responsibilities. As the first point of contact for our company, you will play a key role in creating a positive and welcoming environment for clients and visitors.
Your primary responsibilities will include providing administrative support across the organization, greeting guests, and coordinating front-desk activities such as handling correspondence and redirecting phone calls.
The ideal candidate will excel at delivering exceptional customer service and maintaining high standards of quality in all administrative tasks. If you’re organized, detail-oriented, and passionate about creating a great first impression, we’d love to hear from you!
Responsibilities:
- Welcome and professionally greet visitors, directing them to the appropriate staff member.
- Provide information about the yacht brokerage services and current listings.
- Ensure the reception area maintains a clean, organized, and professional appearance.
- Answer incoming calls promptly and courteously, directing them to the relevant yacht broker or staff member.
- Take accurate messages and ensure timely follow-up.
- Schedule appointments for clients and brokers, managing calendars efficiently, including rescheduling and sending reminders.
- Sort and distribute incoming mail and packages.
- Prepare and maintain client files, ensuring all necessary documentation is up to date.
- Assist with basic marketing tasks, such as updating website listings and preparing marketing materials.
- Provide potential clients with preliminary information about available yachts.
- Coordinate yacht viewings and tours with brokers and clients.
- Assist in preparing sales proposals and presentations as needed.
- Maintain office supplies and monitor inventory levels.
- Coordinate office maintenance and repair requests.
- Manage incoming and outgoing correspondence to ensure smooth communication flow.
Required Qualifications:
- Exceptional communication and interpersonal skills, with a warm and professional demeanor.
- Strong organizational and time management capabilities.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems.
- Highly detail-oriented with a strong emphasis on accuracy.
- Ability to multitask and effectively prioritize tasks in a dynamic environment.
- Previous experience in a customer service role is preferred.
Preferred Qualifications:
- Working knowledge of Salesforce
- Knowledge of the luxury yacht market and industry standards
Work Environment: The receptionist will work in a professional office environment. This position may require occasional overtime to meet deadlines or to assist with special projects.
About Jeff Brown Yachts
Jeff Brown Yachts, a bespoke brokerage and yacht sales house, is the exclusive West Coast dealer for Axopar, BRABUS, Riva, Sirena Yachts, and Wally. As the fastest growing dealership on the West Coast, Jeff Brown Yachts has 7 offices and marinas in San Diego, Newport Beach, Sausalito, Seattle, Kailua-Kona, Wrightsville Beach, and Charleston. Our incredible team collectively represents hundreds of years of experience in both the new boat and brokerage world - coming together to provide top notch sales and service for our clients.
Job Type: Full-time
Pay: $21.75 - $22.51 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Newport Beach, CA 92663 (Required)
Ability to Relocate:
- Newport Beach, CA 92663: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23