Customer Service Representative

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part-time but would lead to full-time for the right individual.. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Salary: $13.00 - $16.00 per year

Hourly Base Salary Commission Bonus Opportunities

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Hands on Training

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Property and Casualty and Life and Health Insurance licence will be required. Agency will pay for training and licensing fees. Not required to apply.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.

Our local insurance agency is located in BARBERTON. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!