What are the responsibilities and job description for the Telecommunications Account Associate position at Jester Management Inc.?
Our company is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity, and dedication to creating premium customer experience and sales campaigns. Our Telecommunications Account Associate team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our Telecommunications Account Associate team works in an energetic atmosphere, and we believe much of the success of our phenomenal growth is our commitment to developing our employees’ potential. We are committed to building our Telecommunications Account Associate team with upbeat, talented, motivated people, who will continue to uphold our mission of being a market leader, by innovating and servicing our customers with extreme dedication.
Telecommunications Account Associate Responsibilities:
- Key player in the communication and completion of the enrollment process with other departments; liaison between Sales, customer service, advertising
- Utilize our personal customer service approach to interact with customers directly and ensure that they always have a knowledgeable and friendly resource to answer any questions
- Assist the sales team by providing top-notch customer service to current and potential customers to help increase weekly and monthly sales goals
- Responsible for the accuracy of all the data during customer renewal or acquisition enrollment processes
- Attend meetings in person and via Zoom to increase client knowledge and drive sales
Telecommunications Account Associate Qualifications:
- Bachelor’s Degree in Communications or a relevant subject preferred, but not required
- 1-2 years’ experience in a customer service or sales role preferred
- Highly organized, responsive, detail-oriented, team player with a “can-do” attitude and have the ability to prioritize and complete multiple tasks with a high degree of accuracy.
- Requires an individual who is self-directed and detail-oriented with an inquisitive nature and the desire to solve problems.
- Ability to communicate clearly and concisely, both orally and in writing. Must be able to diplomatically enforce deadlines.
- Excellent interpersonal skills with a focus on rapport-building, listening, and questioning skills.
Job Type: Full-time
Pay: $47,000.00 - $57,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Alum Rock, CA (Preferred)
Ability to Relocate:
- Alum Rock, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $47,000 - $57,000
