CSRC Intake Specialist

Overview

Intake Specialist - Customer Service Referral Center :  The CSRC Intake Specialist receives calls from people seeking behavioral health and / or medical services, verifies eligibility for the services, and schedules initial intake appointments.

Responsibilities

• Receives incoming calls
• Determines whether requested services are available.
• Determines availability of funding source to support requested services.
• Schedules client appointments, verifies funding source data, and obtains required authorizations.
• Creates Referral Demographic documents in EHR system.
• Scans / Emails copies of faxed referrals and client information to the various sites' receiving parties.
• Enters client information into tracking spreadsheet.
• Remains aware of agency Intake capacity limits and assists clients with accessing appropriate outside resources during those times when intake services may be closed or limited.
• Performs other related job tasks or responsibilities as assigned.
• Schedules Transportation was necessary.
• Conducts reminder calls for appointments as needed.

Pay-Range : $18.00-$19.00 / hour

Qualifications

Benefits of Working with JFCS :

Salary : $18 - $19