Chief Program Officer

Responsible for the development, implementation and evaluation of all services to clients. Works with individuals and teams to create a harmonious environment. Mediates differences between parties with effective listening and communication skills. Act as a positive and professional ambassador for the agency both internally and in the greater community. The chief program officer is a member of executive leadership team.

ESSENTIAL RESPONSIBILITIES

• Provides broad oversight of directors and supervisors of clinical services, older adult services, and community services programs
• Provides leadership in the development, implementation, and evaluation of all aspects of clinical, older adult, and community services program operations
• Creates and delivers professional development to clinical and non-clinical staff
• Supervises and directs program directors, supervisors, senior therapists, therapists, and other non-clinical staff to ensure client outcomes are achieved and standards are met; ensures contract compliance within assigned program areas, consistent with agency and funding source requirements
• Participates in review of agency policies and procedures and monitors staff compliance with agency policies and procedures
• Prepares and submits timely and accurate reports and other documents related to program services for the purpose of monitoring assigned program activities and functions
• Ensures quality management, data validation, and utilization management / review requirements are met consistent with agency and funding source expectations
• Prepares for and responds to audits
• Recommends budget for department staff, staff development, and staff resources to ensure adequate funding for delivery of services. Oversees and authorizes services expenditures. Monitors expense budget reports and recommends adjustments as necessary
• Collaborates with other agency leadership to receive input and communicate information relevant to program and agency operations
• Collaborates with all other JFCS departments to integrate cross-program activities
• Coordinates services with other behavioral health agencies, service organizations, and other community resources to inform practice, assist in collaborations, and provide consultation on services
• Participates in the development of proposals to a variety of potential funding sources
• Participates in the development and implementation of new services based on community need and consistent with the organization's mission
• Delivers community presentations regarding agency services and represents the agency at meetings and professional or community functions
• Performs other related duties in accordance with agency growth and changes

WORK HOURS, SCHEDULE & FLEXIBILITY

This position often works mostly during weekdays, however there may be some evening or weekend events that will require your attendance in order to best represent the agency. Some flexibility in scheduling exists, as long as agency needs are being adequately addressed.

COMMUNICATION AND INTERFACE

PROBLEM SOLVING AND JUDGEMENT

SUPERVISION

REQUIREMENTS

JFCS is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at JFCS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex age, physical, disability, HIV Status, sexual orientation, gender identity and / or expression, marital status, or other characteristic. JFCS will not tolerate discrimination or harassment based on any of these characteristics.

Ability to obtain fingerprint clearance and pass a background check