Advanced Maintenance Service Technician

Job Summary

The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have great communication skills and collaborate with the parts department.

Benefits

• Competitive Pay

• Medical, Vision, Dental

• 401(k) Retirement Plan 

• Group Life Insurance

• Flexible Spending Account

• Paid Vacation

• Employee Discounts

Responsibilities

• Perform lubrication, oil changes, tire & alignment services, all fluid services, brake services, strut and shock services, and inspections

• Ensure tire pressure for proper inflation

• Inspect and refill fluid levels as necessary

• Communicate needed repairs to Parts and Service Associates

• Assist in maintaining store equipment and tools as needed

• Fill out Electronic Multi-Point Vehicle Inspection forms

• Rotate tires, torque lug nuts, and replace oil and oil filter

• Maintain a clean working environment as well professional appearance at all time

• Provide excellent customer service keeping in mind that our customer’s experience comes first

Qualifications

• Strong customer service with written and verbal communication skills

• Deep understanding of automobiles and speedy diagnostic abilities

• Effective analytical and communication skills with an eagerness to improve

• Ability to learn new technology, repair and service procedures and specifications

• Ability to operate electronic diagnostic equipment

• One year in a service department preferred but not required

• Valid driver’s license and clean driving record

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

• The physical requirements of the position are MEDIUM to HEAVY in intensity.

• Must be able to sit/stand/walk for long periods of time.

• Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.

• Frequent – Repetitive motion.

• Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to ~100 lbs.

Physical Working Conditions

• This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.