What are the responsibilities and job description for the New and Used Vehicle Representative position at Jimmy Britt Chevrolet?
About Our Online Sales Team
As part of our internet sales team, you will play a crucial role in delivering an exceptional customer experience. With a focus on customer satisfaction, we have earned multiple Dealer of the Year awards in Georgia.
Your Role
You will be responsible for handling online inquiries from today's researched consumers and assisting them throughout their purchase. You will work with our excellent management team to deliver outstanding customer service, building long-lasting relationships with both coworkers and customers.
Responsibilities:
- Handle high lead volumes with empathy and common sense.
- Achieve success and customer service and sales goals with good closing percentages and high CSI.
- Respond promptly to inquiries in a professional manner.
- Aid customers in the vehicle buying experience using product knowledge and expertise.
- Maintain high moral and ethical standards, conducting yourself with honesty and integrity.
