What are the responsibilities and job description for the Administrative Support Specialist position at JKH Door Service Company?
Our established company is seeking a reliable, organized, Office Assistant to manage the day-to- day administrative aspects of the garage door service business. The successful applicant will have a positive attitude, a desire to work as efficiently as possible, superior interpersonal skills and excellent phone and Internet etiquette. Strong computer skills are essential to this position. Applicants who are organized, punctual, self-motivated, reliable, and have strong problem-solving skills are encouraged to apply.
Responsibilites:
-Create and maintaining filing systems
-Coordinating company personnel by maintaining an accurate job calendar
-Using Quickbooks and Jobber to keep accurate company records
-Write and distribute email
-Receiving customer phone calls and attending to the Garage Door, billing, updating status of orders, and scheduling needs
-Configuring, drafting and presenting price quotes/estimates to customers
-Maintain up to date and accurate data bases in our partner portals
-Submit orders via e-mail, fax, and partner portals
-Control inventory and ordering stock materials
-Answer a heavy volume of phone calls on a multi-line system
-Creating service tickets, purchase orders and invoices
-Provide general support to visitors and customers
-Purchasing office supplies
-Consistent daily communication with technicians
-Create and present contracts to customers
-Track orders, schedule product deliveries, verification of product received
-Basic upkeep of office appearance
-Other duties as assigned
Skills:
-Proven experience as an admin assistant or office admin assistant
-Working knowledge of office equipment
-Proficiency in MS Office (MS Excel and Word, particularly)
-Excellent time management skills and the ability to prioritize work
-Attention to detail and problem-solving skills
-Strong organizational skills with the ability to multi-task
-Excellent written and verbal communication skills
-Excellent logistics skills
-Ability to understand and carry out instructions easily
-Legible handwriting and correct spelling
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Office: 1 year (Preferred)
Location:
- Medford, OR 97501 (Required)
Ability to Commute:
- Medford, OR 97501 (Required)
Work Location: In person
Salary : $18 - $20