What are the responsibilities and job description for the Scheduler/Planner - Critical Environments position at JLL?
The Scheduler/Planner will work with the Data Center operations team to facilitate operating and maintaining the data center through maintenance scheduling, document control, end-to-end asset management and process creation.
Principal Duties and Responsibilities
Task will include but not be limited to:
Develop maintenance plans for assigned data centers/campus in the Computerized Maintenance Management System (CMMS).
Collaborate with operational and technical teams to plan and schedule preventative and corrective work throughout the campus.
Monitor maintenance schedules for adherence to compliance windows.
Leverage metrics to identify trends and improve equipment performance in terms of efficiency, reliability and scalability.
Manage assets through full life cycle and maintain master data by collaborating with engineering and logistics teams to define critical spare parts and inventory min/max volumes.
Provide training for and maintain data health in CMMS tool.
Support audits conducted by outside regulatory agencies (SOX, ISO, etc.).
Train construction trade partners and others on asset tagging and accurate equipment attribute collection approaches/policies.
Interface with global team on predictive maintenance programs, updates to CMMS tooling and asset management guidelines.
Performs additional job duties as requested
Minimum Experience:
Education & Experience
High School diploma or GED equivalent
4 years' experience scheduling and planning maintenance for large-scale, complex systems.
Working knowledge of mechanical, electrical and life safety monitoring and control systems.
Experience in program development, management, and execution.
Experience in collaborating and influencing teams to execute coordinated plans and activities.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
Ability to write routine reports and correspondence.
Ability to speak effectively before small groups of tenants or fellow employees.
Other Skill and Abilities
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access.
Preferred Requirements:
3 years' experience working in a critical operation environment.
Corrigo Experience.
MCIM / Salesforce Experience.
Zendesk Experience.
Service Now Experience.
Physical Requirements:
This position will require the following:
Walking large, campus-like settings.
Must be able to sit at a computer for up to 10 hours per day
Must be able to work different schedules.
Must be able to work Holidays.
Customer Environment Description
A leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions across the globe. With more than 50 high-performance mission-critical facilities worldwide, the company ensures the continued operation of digital infrastructure for nearly 800 customers, including approximately 200 Fortune 1000 companies.
Demanding customer and fast-paced environment, serving some of the largest companies in the world.
JLL operates 40 sites for the customer that includes campuses and individual data centers. We provide operational support including operating engineers, chief operating engineers, facility managers, and regional managers.
JLL has been supporting the customer since 2021. The relationship has continued to grow as the customer's business has grown. We continue to support current locations and assist in establishing new sites across the United States.
We continue to struggle meeting the KPIs set forth by the customer, particularly when it comes to incidents. With an increased focus on training and adequate staffing models, we will be able to meet our obligations and exceed expectations. Our goal is to continue a fruitful relationship that allows us to grow with the customer. This will provide many opportunities for our employees and allow our customer to scale their business.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Principal Duties and Responsibilities
Task will include but not be limited to:
Develop maintenance plans for assigned data centers/campus in the Computerized Maintenance Management System (CMMS).
Collaborate with operational and technical teams to plan and schedule preventative and corrective work throughout the campus.
Monitor maintenance schedules for adherence to compliance windows.
Leverage metrics to identify trends and improve equipment performance in terms of efficiency, reliability and scalability.
Manage assets through full life cycle and maintain master data by collaborating with engineering and logistics teams to define critical spare parts and inventory min/max volumes.
Provide training for and maintain data health in CMMS tool.
Support audits conducted by outside regulatory agencies (SOX, ISO, etc.).
Train construction trade partners and others on asset tagging and accurate equipment attribute collection approaches/policies.
Interface with global team on predictive maintenance programs, updates to CMMS tooling and asset management guidelines.
Performs additional job duties as requested
Minimum Experience:
Education & Experience
High School diploma or GED equivalent
4 years' experience scheduling and planning maintenance for large-scale, complex systems.
Working knowledge of mechanical, electrical and life safety monitoring and control systems.
Experience in program development, management, and execution.
Experience in collaborating and influencing teams to execute coordinated plans and activities.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
Ability to write routine reports and correspondence.
Ability to speak effectively before small groups of tenants or fellow employees.
Other Skill and Abilities
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access.
Preferred Requirements:
3 years' experience working in a critical operation environment.
Corrigo Experience.
MCIM / Salesforce Experience.
Zendesk Experience.
Service Now Experience.
Physical Requirements:
This position will require the following:
Walking large, campus-like settings.
Must be able to sit at a computer for up to 10 hours per day
Must be able to work different schedules.
Must be able to work Holidays.
Customer Environment Description
A leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions across the globe. With more than 50 high-performance mission-critical facilities worldwide, the company ensures the continued operation of digital infrastructure for nearly 800 customers, including approximately 200 Fortune 1000 companies.
Demanding customer and fast-paced environment, serving some of the largest companies in the world.
JLL operates 40 sites for the customer that includes campuses and individual data centers. We provide operational support including operating engineers, chief operating engineers, facility managers, and regional managers.
JLL has been supporting the customer since 2021. The relationship has continued to grow as the customer's business has grown. We continue to support current locations and assist in establishing new sites across the United States.
We continue to struggle meeting the KPIs set forth by the customer, particularly when it comes to incidents. With an increased focus on training and adequate staffing models, we will be able to meet our obligations and exceed expectations. Our goal is to continue a fruitful relationship that allows us to grow with the customer. This will provide many opportunities for our employees and allow our customer to scale their business.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
