Accounts Receivable Clerk

Job Title: Accounts Receivable Clerk

Summary:

The Accounts Receivable Clerk is responsible for maximizing revenue recovery by effectively managing outstanding accounts receivable from third-party payers, including government and commercial insurance companies. This role involves proactive claim follow-up, payment posting, and communication to ensure timely and accurate Invoices.

Essential Duties and Responsibilities:

• Payment Processing: Audit adjustment requests, process approved adjustments, and accurately post payments. Identify and resolve discrepancies in payments received.
• Account Management: Manage assigned work queues of outstanding accounts receivable, prioritizing claims based on aging and potential for collection. 
• Communication: Communicate effectively with clients, (regarding outstanding balances and payment arrangements), and internal staff. Maintain professionalism in all communication methods (phone, email, written correspondence).
• Data Analysis & Reporting: Gather and report information on claim status, payment trends, and other key metrics. Utilize spreadsheets for basic data analysis and reporting.
• System Proficiency: Maintain proficiency in relevant software systems, including practice management systems, payer portals, and Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Continuous Improvement: Proactively seek opportunities to expand knowledge of various payers, workflows, and best practices within accounts receivable.

Qualifications:

• Education: High school diploma or equivalent required. Associate's or bachelor's degree in business administration or a related field preferred.
• Experience: 1-3 years of experience in healthcare or a related field preferred. 1-3 years of accounts receivable experience preferred.
• Skills:
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Attention to detail and accuracy.  
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).  
    
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Ability to handle multiple tasks and prioritize effectively.  
  • Pleasant disposition and high tolerance level.

Physical Demands:

The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. 

• Frequent sitting, hand and finger movement.
• Occasional standing and walking.
• Use of office equipment.
• Ability to communicate verbally and in writing.