What are the responsibilities and job description for the IT Intern position at JM Longyear LLC?
About the Role
We are looking to employ an enthusiastic and tech-savvy IT Intern to assist our IT Department.
This position will be under the supervision of the IT Manager. You will assist with supporting the general IT needs of J.M. Longyear and its subsidiaries.
Essential Function / Duties
- Provide entry-level to mid-level technical assistance to staff and customers on hardware and software-related issues.
- Assist in management of the internal helpdesk ticketing system.
- Monitor several systems for alerts and performance.
- Follow established procedures and processes for systems maintenance and management.
- Provide training and support for team members on the use of computer systems and software where necessary.
- Research and recommend solutions for technical problems.
- Add and maintain existing documentation.
*This is not an exhaustive list of duties or functions and may not necessarily comprise all of the essential functions
Work Schedule / Supervision
Position: Part-time/Internship; Hybrid
Recommended Education / Experience
Enrolled in a university or college program at junior or senior level, preferred course of
study to include Cyber Security, or related
Minimum GPA of 3.0
Expected Behaviors / Qualities
- Ability to demonstrate professional work ethic
- Ability to maintain a flexible work schedule
- Ability to work independently and in a team environment
Work Environment
This job operates in a professional office environment and routinely uses standard office
equipment, as well as onsite visits to manufacturing operations which may require the use of
personal protective equipment.
Other
No record of criminal convictions which may be deemed to disqualify the person from employment (consideration of nature of the crime, date of conviction and final disposition will be determinative); valid Michigan driver’s license; reliable transportation.
