Business Operations Associate Analyst

Job Description:
This position is responsible for daily processing and operational support functions across the
Oracle Applications business in our Service Deliver Center.

As an Associate Analyst, you'll work at one of our Service Delivery Centers (SDCs). Here,
you'll be part of a highly collaborative team where you’ll quickly learn on-the-job skills to
achieve your career ambitions while helping us develop new and exciting opportunities
within the business. You’ll participate in project teams of all sizes, assessing or collecting
customer information or reviewing transactions to identify unusual or potentially suspicious
activity. This could also include researching and evaluating the suspicious activity you
previously identified. You’ll also need to effectively document the results of your analysis.

Responsibilities
● Provide written and verbal data analysis, outcome of assessments, and procedural
advice regarding client processes, administration, and information
● Open, organize and distribute time sensitive documentation to applicable team
members
● Request relevant information and supporting documentation from client
● Organize, and maintain large quantities of paperwork associated with client
processes
● Participate in internal meetings and communicate current state client processes and
tendencies
● Contribute to drive efficiency within internal and client operations
● Regular quality assurance efforts to ensure overall quality of deliverables
● Regular communication and status updates provided daily due to time sensitivity of
client procedures

Qualifications
● A bachelor’s degree in General Business, Finance or related fields.
● Strong customer service and organizational skills.
● Experience with Microsoft Office Suite.
● Excellent written and verbal communication skills needed to interact with internal
team members and external client personnel.
● Ability to learn and use technology and follow a linear well-defined process is
necessary.
● Ability to interact with clients and offer feedback on processes, trends and best
practices.
● Respect for the need to maintain confidentiality and tact when reviewing and
discussing client issues / circumstances.
● Ability to redirect attention as needed and reprioritize daily workload with direct
supervision.
● Proficiency in the English language, including the ability to listen, understand, read
and communicate effectively both in writing and verbally in a professional
environment.
● Willingness to learn Oracle Applications (CX Suite, C2M) and other Oracle, and
non-Oracle, Applications as the practice grows.
● Willingness to learn and understand various sectors (initially Power & Utilities) along
with specific client business processes and internal controls.

Compensation:
The compensation for this role is market competitive.

About Us:
We are an HR consultancy firm, and we help candidates match with the potential roles by
using an Artificial Intelligence System which is free of cost. Our approach to matchmaking
utilizes several different formats throughout the course of the recruiting process. In addition
to speaking with our recruiters and client-serving professionals, we also leverage the use of
the Artificial Intelligence System to help you understand your strengths and strategize your
career ahead.

Important: The successful application submission for the above role(s) will be conditional to
your profile evaluation by our Recruitment Specialists using the AI system. We can let you
know better once you submit your resume.