What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at Jobleads-US?
Job Description
We are a rapidly growing, award-winning franchise that is not your typical company.
We help children reach their goals. Our team members work in a 90-degree pool and receive numerous benefits for their hard work.
We offer paid training and flexible shifts that are perfect for students or individuals who want to grab extra hours without working late nights.
Key Responsibilities:
- Oversee the quality and success of daily operations including staffing, pool operations, cash management, customer service, retail, and vending department, private party operations, and workplace employee activities.
- Direct and control daily operations to ensure the school is running per standard operating procedures.
- Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
- Interact with Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
- Provide sales and marketing training to qualified sales staff.
- Train and oversee private party staff to ensure standard operating procedures are being maintained.
- Gain knowledge and experience in Links software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
- Gain a high level of knowledge and experience in GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Direcct and oversee the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the facility.
- Maintain current certifications and stay up-to-date professionally on aquatics and management fields.
- Schedule staff and manage payroll.
Requirements:
- Bachelor's degree in business administration, communications, or equivalent desired.
- Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor preferred.
- Three to five years of management experience preferred.
