What are the responsibilities and job description for the Customer service and dispatching position at Joe Water?
Company Description
Joe Water provides fast and efficient service for all well water and pump systems in Naples Fl. They specialize in water pump repair, well water service, and servicing, repairing, and replacing various water systems components.
Role Description
This is a part time on-site role for a Customer Service and Dispatching professional at Joe Water.
The role is three days a week in the office from 7am to 2pm, and weekend on call.
The role involves handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service experiences.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Excellent phone etiquette
- Strong communication skills and problem-solving abilities
- Previous experience in a customer-facing role
- Knowledge of water systems is a plus
- Ability to work in a fast-paced environment
- High school diploma or equivalent