What are the responsibilities and job description for the Education Reservation Assistant position at John Ball Zoo?
Company Description
John Ball Zoo is a 501(c)(3) nonprofit corporation dedicated to educating the public about the importance of wildlife conservation and preservation. With over 2,000 animals, including lions, tigers, chimpanzees, and red pandas, the zoo offers indoor and outdoor exhibits, an aquarium, and interactive experiences. The zoo aims to inspire and empower people to be active stewards of the natural world.
Role Description
This is a part-time, on-site role for an Education Reservation Assistant located in Grand Rapids, MI. The Education Reservation Assistant will manage reservations for educational programs, assist with sales, and provide exceptional customer service. The role involves coordinating with educators, handling inquiries, and ensuring smooth operation of scheduled events and activities.
Qualifications
- Experience with Reservations and Reserves systems
- Strong Communication and Customer Service skills
- Experience in Sales and the ability to promote educational programs
- Excellent organizational and multitasking abilities
- Proficiency with computer systems and reservation software
- Ability to work well in a team and independently
- Passion for wildlife conservation and education is a plus
- Bachelor's degree in Education, Communications, Business, or related field preferred