What are the responsibilities and job description for the Lead Coordinator position at John C. Cassidy Air Conditioning?
Overview:
John C. Cassidy is seeking a dedicated and performance-driven Lead Coordinator to join our team. In this role you will be responsible for all aspects of follow-up sales coordination, including but not limited to scheduling sales calls, communicating with prospects, creating proposals, rehashing lead generation, following up with prospects to assist in the close, and achieving the monthly sales goals.
What We Offer:
- Competitive salary
- Opportunity to bonus based on closure % increase
- Consistent work with a thriving customer base
- Strong company culture as part of a larger organization
- Year-round training and development opportunities
- Full benefits with matching 401k
What You'll Do:
- Meet or exceed monthly sales goals by using proper sales techniques, account management, and problem-solving
- Follow up on all open leads in a timely professional manner
- Dispatch and debrief comfort advisors and selling technicians
- Coordinate with Marketing on all promotions and finance options
- Maintain a thorough knowledge of products and services
- Prepare proposals
- Use Service Titan and procedures to provide status, follow up, and sales reporting
- Coordinate with installation, sales and service department on sold estimates
- Promptly follow up with customers to determine satisfaction and to acquire leads, referrals, testimonials, and the satisfaction survey
What You'll Bring:
- Minimum of one year of interactive customer experience, preferably in a sales environment
- Good computer skills
- Knowledge of Service Titan and the sales process
- Customer service orientation
- Excellent interpersonal skills
- Superb phone skills
- Ability to manage customer records and files
Working at John C. Cassidy Air Conditioning & Plumbing:
Since 1960, John C. Cassidy Air Conditioning & Plumbing has prided itself on being the go-to company for all residential and commercial air conditioning and plumbing services. Commitment to maintaining the highest level of customer service and creating an enjoyable work environment for his employees led the company to become part of a remarkable metropolitan expansion and the largest independent family-owned air conditioning contractor in South Florida.
John C. Cassidy maintains a drug-free workplace.
We trust that this information will assist you in making an informed decision as you consider your next employer.
John C. Cassidy Air Conditioning & Plumbing provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
Ability to Commute:
- Riviera Beach, FL 33404 (Required)
Ability to Relocate:
- Riviera Beach, FL 33404: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $60,000
