Full Time Administrative Assistant

Johnson Insurance is seeking motivated and intelligent people looking for a professional career in Mocksville. We provide benefits including PTO, paid holidays, health insurance, 401(k), and volunteer leave. Our agency’s core values are to deliver excellence, take care of ourselves and others, find a better way forward, embrace challenge, and be trustworthy. We are a team of people who truly care about one another and support one another to attain personal and professional success. If this sounds like what you’re looking for in your next job, please apply for a position at Johnson Insurance!

We are currently interviewing for an Administrative Assistant to support our customer service team by performing administrative tasks required to produce accurate insurance quotes and maintain renewal policies. The Admin will synthesize client information submitted by other teammates, enter data into online systems, prepare documentation, manage billing arrangements, and complete other tasks and projects as needed. The right person for this position finds fulfillment in directly engaging with customers while contributing to the success of the team. This person will have excellent attention to detail, be accurate even under time pressure, be highly organized, and easily adapt to changing priorities with a good attitude. Pay starts at $20/hour.

While this job is based in our Mocksville office (conveniently located close to Ketchie Creek!), we have a hybrid schedule with all employees working remotely on Fridays. This position offers excellent career advancement potential for those who wish to grow.

Job Responsibilities
1. Utilize agency systems to maintain and update client data and documentation according to procedures
2. Enter data into carrier sites and complete insurance quotes
3. Communicate effectively to ensure all information is accurate and complete
4. Prepare proofs of insurance and process simple policy changes (ex. vehicle changes)
5. Client outreach by phone, text, and/or email to assist customer service reps with follow-up tasks

Required Skills:
1. Attention to detail and the ability to understand desired outcomes to effectively apply procedures
2. Critical thinking skills to confidently work with new and unique insurance accounts
3. Effective interpersonal, organizational, and communication skills
4. A strong sense of teamwork and the ability to work cooperatively with other employees
5. Ability to multitask while staying organized and detail-oriented
6. Must manage time and priorities in a fast-paced environment and be flexible when priorities shift
7. Must possess above-average computer skills and understand technology
8. Technological proficiency required with a preference for experience using Microsoft Office and/or Applied Epic

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 38.75 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

Salary : $20