FT Director of Financial Aid

Summary 
Plans, implements, directs and administers all activities of the Financial Aid Department ensuring compliance with federal, state, and local regulations.Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develops and implements award policies and procedures, oversees the coordination processing of all aid programs, and ensures the compliance with all policies and procedures and with all federal, state, and local regulations.
• Reviews and interprets all federal and state regulation to stay in compliance.
• Coordinates data needed in order to complete the fiscal operation and application reports, student financial aid summary reports and other reports as needed.
• Manages the submission of the Pell Grant data to the Department of Education and ensures awards balance with Business Office records.
• Counsels and helps students determine possible financial aid opportunities and available tax credits, and assists them with the application process.
• Administers and oversees the SEOG, College Work-Study program, including calculating SEOG and Work-Study allocation.
• Supervises the awarding of alternative loans and ensures compliance.
• Supervises the Scholarship application process and ensures compliance with guidelines.
• Counsels students requesting professional judgment decisions, determines if judgment is needed, and processes corrections accordingly.
• Monitors the academic progress of all financial aid students.
• Supervises the reviewing and processing of all consortium requests from other schools.
• Supervises the awarding of all NC grants.
• Supervises all Return of Title IV Funds (R2T4) for students who completely withdraw from school, reviews and approves all overpayment letters, and reviews the updates to student’s accounts.
• Completes and submits federal and state reporting to include IPEDS, NCHED, FISAP, Gain Employment, and Participation Agreement.
• Administers appeals process related to SAP. Establish appeals committee and appeal guidelines. Train appeals committee and ensure they follow procedural and regulatory requirements. Counsels students on available options.
• Work with Comptroller and Business Office to ensure accurate and timely exchange of information and awards between school information systems. Conducts and oversees the reconciliation process.
• Coordinates internal reconciliation efforts and report to reviewing entities, such as internal EAGLE assessment, external auditors, program reviewers, and accreditation teams.
• Counsels and assists students with all special circumstances that may cause changes to their financial aid requirements.
• Supervises the management of the Financial Aid OnBase document imaging system.
• Determines annual attendance cost for students and coordinates the update of Federal Net-Price Calculator. 
• Attends conferences, meetings, and workshops to obtain up-to-date information and regulations pertaining to Financial Aid and Veterans Affairs.
• Serves on various committees and conducts High School workshops as requested.
• Prepares and monitors the departmental budget and expense reports.
• Performs other duties as assigned.

Supervisory Responsibilities                  
Directly supervises employees in the Financial Aid Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education 
Minimum:Bachelor's degree in Business Administration, Accounting or closely related field or an associate degree in Business Administration, Accounting or closely related field and seven years direct financial aid experience.
Preferred Education:   Master’s degree in Business Administration, Accounting or a related field.
Experience
Minimum:  Seven to ten years’ experience with financial aid or a related field.Language Skills                   

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to read complex federal regulations and guidelines 
• Ability to write reports, business correspondence, and procedure manuals.  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills                   

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.   
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                   

• Ability to interpret complex federal financial aid regulations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                   
To perform this job successfully, an individual should be proficient with Microsoft Word and Excel.
Certificates, Licenses, Registrations 

• None

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee must be able to communicate effectively, must be able to meet mobility requirements, and must be able to access print material and utilize the information effectively.

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Salary : $67,320 - $85,680