Retail Store Operations and Project Coordinator- Hybrid- Johnston & Murphy

About the Role: Join the Johnston and Murphy retail operations team at our corporate office in Nashville! As a Retail Operations and Project Coordinator, you will play a crucial role in managing store projects and data/metric management. This position involves coordinating with various departments and partners to ensure the successful execution of store-related projects and providing essential support to field personnel. This role requires expert level Excel skills.

Key Responsibilities:

Store Projects:

• Serve as the liaison for all new, relocating, remodeling, expanding, and closing stores.
• Coordinate with corporate departments and partners, including Merchandising, Store Planning, IT Support, Accounting, Real Estate, Store Supplies, Facilities, and Field personnel.
• Work on future projects involving new store technologies.
• Act as the point of contact for Airport Management and Joint Venture Partners.
• Visit stores to ensure quality construction, accurate scope of work, and provide direction and support to field personnel.
• Facilitate and document procedures to improve store project effectiveness.
• Support field managers with the store Opener Program.

Store Data/Metric Management:

• Respond to field inquiries about Work Force Management, Payroll, traffic, and sales metrics.
• Monitor and report store sales, schedules, hours, and payroll.
• Monitor Store Manager/Manager pay and census.
• Communicate field sales reporting to leadership regularly.
• Manage data analytics portals and dashboards for corporate and field use.
• Collaborate with Training to create relevant training content.

Education/Experience:

• Retail store leadership experience preferred.
• Associate’s degree or relevant work experience preferred.

Requirements:

• Strong analytical and organizational skills.
• Strong mathematical and critical thinking skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to balance multiple priorities and projects.
• Creativity and resourcefulness.
• Detail-oriented with strong communication skills.
• Based in Nashville, TN.

Work Schedule:

• Hybrid role with a 7 AM start time.
• Monday mandatory in-office.
• Flexible for once-a-month Sunday work with Friday off on month-end weeks.

We are committed to creating an inclusive and diverse workplace. If you are passionate about retail operations and enjoy working in a dynamic environment, we encourage you to apply!

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