What are the responsibilities and job description for the Field Development Specialist position at Join Parachute?
Who Are We?
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.
We have grown from 2 to 30 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You'll Do:
As a Field Development Specialist at Join Parachute, you’ll be a key player in ensuring the smooth setup and operation of new donor centers. Your role will involve leading the installation, qualification, and validation of all equipment at new sites. You’ll be hands-on in developing and coordinating training programs, ensuring all team members are well-equipped to meet operational and compliance standards.
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.
We have grown from 2 to 30 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You'll Do:
As a Field Development Specialist at Join Parachute, you’ll be a key player in ensuring the smooth setup and operation of new donor centers. Your role will involve leading the installation, qualification, and validation of all equipment at new sites. You’ll be hands-on in developing and coordinating training programs, ensuring all team members are well-equipped to meet operational and compliance standards.
- Own the equipment installation and qualification processes for new centers.
- Partner with cross-functional teams to track and meet milestones for new site openings.
- Develop and deliver training for new and existing staff.
- Manage compliance with operational procedures and safety protocols and support implementation of new programs for performance optimization
- Collaborate with center leadership teams to address challenges and drive operational success.
- Facilitate staff development initiatives to improve audit preparation and the overall member experience.
- Oversee cross training across all areas of the donor center.
- Highly organized, adaptable, and thrives in fast-paced environments
- Confident leader who is comfortable taking initiative and guiding teams to success, even in ambiguous situations
- Passionate about customer service and team development, with a focus on fostering growth and success
- Excellent communicator and problem-solver who builds strong relationships with cross-functional teams
- Solution-oriented with a positive attitude when leading training sessions, optimizing performance, or collaborating on new initiatives
- Strong in analytical thinking, troubleshooting, and critical decision-making
- A self-starter focused on driving results and continuous improvement
- Driven by a passion for process improvement and mentoring new team members
- Comfortable with overnight travel up to 75% of the time
- Competitive compensation with bonus potential
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holidays
- Career growth opportunities
