Fire Alarm Technician

FIRE ALARM TECHNICIAN

Summary: To inspect, test and service fire alarm systems, clean agent and CO2 systems, and other related equipment. This position is focused on resolving and/or troubleshooting problems in a timely, efficient manner, to be available for on-call or after-hours or weekend emergencies, and for performing installation work on an as-needed basis. Duties assigned will be performed in a timely manner to meet all company standards as well as any applicable Federal, State, or Local Codes while aligning self to the company’s mission statement and its core values.

Essential Duties and Responsibilities:

Diagnose and repair alarm system problems, including but not limited to:

• Locate source cause(s) and identify resulting trouble conditions
• Determine appropriate action and communicate the current situation to the department manager or field supervisor including the source cause, resulting trouble conditions, recommended repairs, estimated timeframe for repairs, appropriate cost information and anticipated outcome
• Troubleshoot or repair source cause(s) and bring system to full operation and in line with Federal, State, and Local codes
• Alleviate all resulting trouble conditions
• Perform acceptance test(s) to verify correct function system-wide meeting all applicable Federal, State, and Local codes
• Refer system repairs to service estimators as necessary

Perform service and installation of alarm systems, including but not limited to:

• Perform installation, takeover, or retrofit including panels, wiring, phone lines, power supplies, initiation devices, and notification appliances per design
• Interface fire alarm system or monitoring device with HVAC, sprinkler systems, access control units, and elevators
• Perform acceptance tests on all equipment and systems to ensure compliance with Federal, State and Local codes
• Complete and submit all paperwork; submit daily and at conclusion of job

Deliver outstanding customer service

• Resolve customer complaints
• Ensure all customer contact is professional and courteous
• Communicate job status, problems and/or changes to customers
• Obtain approval for repairs when necessary, per contract, proposal, bid, or verbal agreement
• Maintain company standards and ethics

Fleet vehicle responsibilities

• Keep vehicle neat, clean and organized at all times
• Perform routine inventory checks of tools, equipment, parts, devices and paperwork
• Replenish above as necessary
• Coordinate servicing or repairs with fleet mechanic

Ideal candidate should:

• Encourages a customer-focused attitude within the department and works with staff to resolve customer complaints, warranty issues, and problems with defective materials in a timely manner.
• Ensures that all customer contact with TFEC employees is professional and courteous.
• Meets department revenue goals and strives to never lose money on work performed.
• Interacts with other technicians to provide technical advice and to resolve problems.
• Completes all required paper work such as reports, S.O.’s, change orders, timesheets, etc. thoroughly, accurately, completely, and submits completed paperwork on a daily basis.
• Attends all required company meetings.
• Performs other duties as assigned.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work Location: On the road

Salary : $25 - $30