What are the responsibilities and job description for the Director of Field Operations position at Joseph T. Ryerson & Son, Inc?
Position Description:
Joseph T. Ryerson & Son, Inc. is a services company that processes and distributes metals, with operations in the United States, Mexico, Canada and China. Founded in 1842, Ryerson is headquartered in Chicago and employs approximately 4,000 employees in more than 100 locations.
The Director, Multi-Market Operations leads general line multi-market operations through matrix reporting, identifies, initiates and drives best practices across the multi markets and continuously improves safety, quality, throughput, customer experience and the implementation of the Ryerson Production System.
Specific responsibilities will include:
This position can sit anywhere in the West or South regions of the United States.
* Creating and monitoring KPI metrics for operations and providing updates to the leadership team and other stakeholders.
* Acting as a resource for operations leadership in the field to remove roadblocks and drive the Ryerson Production System forward.
* Partnering with peer group to identify, implement and drive safety initiatives, productivity improvements, quality, service level and OTD, continuous improvement, logistics, equipment maintenance and CAPEX
* Collaboration with commercial and supply chain teams to develop and drive rules-based methodologies for improving service levels and optimizing end-to-end fulfillment processes and network operations.
* Staff and employee development
* Working with field operations management on accountability to financial and operational responsibilities while driving other field operations initiatives.
This position will support the South and West regions.
Critical Success Factors:
* Stakeholder awareness and excellent communication skills across all functions and levels in Ryerson and with external customers.
* Ability to analyze complex situations, develop processes, implement solutions and make timely decisions
* Ability to collect and analyze data to determine root cause of problem
* Ability to utilize the whole team and get along with location staff
* Ability to coach, train and otherwise help develop employees for advancement
* Ability to multi-task when all projects are high priority
* Internal drive to succeed
Position Requirements:
* Bachelor's degree preferred (Engineering, Operations Research, Industrial Distribution or Supply Chain degree considered a plus) or 15 years leadership experience in a similar environment
* 10 years leadership experience in a manufacturing environment with a demonstrated track record of performance and continuous improvement required along with experience managing multiple facilities
* Union experience a plus
* Analytical ability to understand metrics as a way to measure performance
* Demonstrated experience in the cultural transformation of a business
* Demonstrated leadership skills with the ability to train and mentor employees
* Familiarity with OEM style quality programs and expectations contained within
* Ability to multi-task in a fast paced environment
* Knowledge of SAP preferred
* Knowledge of employment laws and government regulations
* Data analysis skills (Excel a must)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.
