Permit Technician

Description

Coordinates permit issuance; plan review intake; permit fee calculations; inspection requests via person, phone, county website and customer portal; provides handout information specific to customer’s needs; and provides direct customer service via phone, email, and in person. Work is performed under the general supervision and direction of the Building Official and is reviewed primarily through results attained.

Typical Daily Tasks

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Illustrative Only. Any single position in the classification will not necessarily involve all of the listed duties below and other positions will involve duties which are not listed. These duties do represent the essential functions needed, of the person in this classification.)

• Takes in plans, reviews for completeness. Issues permits, computes fees, collects money, answers questions or refers to appropriate specialist.
• Answers questions and composes correspondence regarding department policies, procedures and services.
• Provides assistance to and gathers information from the general public in completing and processing required forms and/or to complete department related functions.
• Explains permit and plan review processes, fees, and requirements to prospective and current applicants. Provides building information to professional and technical staff and the public.
• Researches historical information, files, and other records to respond to staff and customer inquiries. Responds to phone, email, and in-person inquiries for information and problem solving.
• Operates computer to access/update various files; run and prepares a variety of reports.
• Records information on various forms and documents.
• Types forms, letters, memos, reports, and files cards and prepares copies.
• Gathers data, posts, sorts, checks, and maintains records, receipts and money.
• Handles customers by identifying questions, problems and offering assistance.
• Assembles or compiles a variety of data from various records for incorporation into reports.
• Keeps track of expiring permits, sends out notices, and archives files according to department policies.
• Performs moderately complex mathematical computations such as percentages and interest to complete assignments.
• Organizes files and catalogs materials. Assures that systems are updated as needed to meet the needs of staff and customers.
• Assists with the preparation and processing of accounts payables, accounts receivables and deposits. Assists in the preparation of supporting activity reports in Excel.
• Assists in the preparation of monthly, quarterly and annual fiscal and activity reports (verify against County fiscal and payroll reports). This includes reports to the State of Oregon.
• Prepare and process required risk management accident/incidents reports.
• Assist with keeping organized records of personnel certifications
• Assists in the preparation of the departmental budget.

Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Associate’s degree (A.A.) or equivalent from two-year college or technical school in Business Technology or Computer Science; and four years related experience and/or training; OR equivalent combination of education and experience. Knowledge in building code and construction terminology is helpful.