Front Desk Receptionist

Please read through the job description then complete the Google Form below

• https://forms.gle/crEbrTifdq31Cv2n7

Only applicants who complete the form will be considered.

Hours:

September-June (School Year)

Tuesdays: 3:00p-6:15p

Wednesdays: 8:30a-10:30a and 3:00p-6:15p

Summer Hours- TBD

DIRECTOR OF FIRST IMPRESSIONS (Front Desk Receptionist)

Part-time “Director of First Impressions” (AKA DOFI) for the most positive, fastest-growing dance studio in the Seacoast. This position is part administrator, part community-builder, part joy bringer, and 100% fun!

WHAT WE DO

Joy of Dance is a place where children become dancers and dancers become family! Here at Joy of Dance, we embrace dancers of all shapes, sizes, and ages, from the young to the young at heart. This is a studio where creativity, individuality, and self-expression are encouraged and we have a community of teachers, students, and families who are passionate about performing arts. Our goal is to create a positive and happy experience for all of our students. We strive to nurture and develop talent, celebrate the achievements of all students, and inspire a love and appreciation of all styles of dance. We are committed to providing a safe and positive environment in which all students can feel empowered, comfortable, and free to express themselves.

WHAT WE BELIEVE IN

A Joyous Experience For All Dancers

It’s important to us at Joy of Dance that all members of our team share our vision, our purpose, and the philosophy that encompasses everything we do both inside and outside of our classes. This is a vision that is shared and demonstrated by the director, teachers, and staff members at our studio and it is the driving force behind every interaction with our students and their families.

WHY YOU’LL LOVE WORKING WITH US

Make A Difference

Every day you’ll have the opportunity to work on giving our dance families a fabulous, well-organized experience that they will rave about for years to come.

Get Paid For What You Love

Every day you’ll be doing things you’re great at and doing things you love to do —greeting dancers and families and helping keep a well-organized space. You’ll be working smart, having fun, and getting paid for it!

Grow & Learn

You’ll be challenged to think outside the box while being supported with mentoring and resources to ensure you get the job done. You’ll always be growing and learning during your journey with us.

Have Fun

Laughing and enjoying yourself at “work” is important. This is not a 9-5, stuck-in-a-cubicle job. We’re flexible, and we laugh a lot along the way. We’re a family, and having an environment where you can be yourself and have a good time is one of the many things we pride ourselves on.

GETTING DOWN TO BUSINESS

The Role – Director of First Impressions

Are you someone who LOVES being around people? Do you thrive on making others smile? Are you a go-getter and love to have an organized space? If this is you, keep reading!

WHAT YOU’LL BE DOING EXACTLY

Key Responsibilities

The DOFI is responsible for being an ambassador of the studio and along with the owner should embody the culture of the studio so that each student and parent that comes into the studio will feel a part of the community! This person should communicate effectively, and understand and portray the important messaging that the owner wants everyone to know.

Responsibilities of the role will include:

• Be the face of the studio to our growing 350 family client base; build relationships with all clients; and be a major contributor to our client’s positive experience with the studio.
• Stewardship- Every employee’s #1 responsibility is stewardship to the JoD Way.
• To conduct yourself so that supervisors and coworkers can depend on your work.
• To maintain a safe environment at all times for all concerned.
• To build fierce loyalty among current students and to drive new students to the studio.
• To be flexible in your schedule and willing to help coworkers.
• To learn continuously and move steadily and consistently toward “expert status” in your job duties.
• To help your supervisors and peers fulfill their Responsibilities and to conduct yourself in a manner that makes their jobs enjoyable and rewarding.
• Clock in and out each day
• Provide HR with all relevant documents in a timely manner
• Be able to navigate our software system with confidence
• CC pertinent staff on information emails
• Make sure the front desk is stocked with all informational flyers pertaining to that time of year
• Daily interactions with customers and answering questions
• Giving tours of the facility
• Registering new students
• Answering phones
• Music system troubleshooting
• Keeping lobby tidy & professional
• Taking inventory of supplies
• Relaying to the studio manager when something needs to be fixed/updated
• Daily tasks on the DOFI agenda
• Daily studio checks (for supplies and Lost and Found) and closing duties
• Be the welcoming face of our studio! Applicants must be upbeat and friendly.
• Manage inquiries in a prompt manner. Answer clientele questions via email, phone, and in-person
• Make sure the front desk is stocked with all informational flyers and schedules
• Giving tours of the facility
• Registering new students
• Keeping the lobby tidy & professional
• Daily studio checks and opening/closing duties
• Light cleaning duties
• Know parents and student names
• Love the kid and make them feel special
• Following up with Trial Students and manage your steps of the 11 step enrollment process
• Handling last-minute substitute teachers or combining classes.

WHY YOU WANT TO JOIN OUR FAMILY

• Career growth potential: There are big plans for continued studio growth so the sky’s the limit where your career could go.
• Never a dull moment: If you love being in the center of people, activity and buzz, this is the job for you.
• Make a difference in the lives of our dancers.
• Join a team of talented and inspiring people who love what they do.
• We have fun. Come join us every day where we laugh, learn, and where you will be challenged.
• Be yourself. We value and appreciate individuality and you’ll love that each day you’ll be able to do what you love and work to your strengths.

MY LAST WORDS

What do you think? If you’ve just read this and you have goosebumps because you know you could completely own and deliver in this role…I would love to learn more about you!

How To Apply For Our Director Of First Impressions Position

Copy and paste this Google Form link into your browser in order to move to the next stage in the application.

https://forms.gle/crEbrTifdq31Cv2n7

Qualifications

• Strong computer skills and proficiency in Microsoft Office and Google Suite
• Excellent customer service and phone etiquette
• Previous clerical and administrative experience
• Ability to manage multiple tasks and prioritize effectively
• Experience with multi-line phone systems and calendar management
• Bilingual candidates are preferred
• Familiarity with QuickBooks and office management is a plus
• Typing and data entry skills are essential

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17