What are the responsibilities and job description for the Commercial & Investment Banking Learning Senior Associate position at JPMorgan Chase?
Already have a background in learning & development (L&D)? Join the Commercial & Investment Banking (CIB) Learning Team!
As a Learning Senior Associate on the CIB Banking Learning team, you will provide best-in-class training to support the business’ priorities and to attract and retain top talent in the industry. Through strong partnership with the business, human resources (HR) colleagues and L&D partners, you will be involved in every stage of the training cycle including needs assessment, design, delivery and post- program evaluation. Our training programs are distinguished by extensive business engagement of senior Global Investment Banking and Global Corporate Banking leaders and teams. You will also have the opportunity to participate in CIB HR projects and new initiatives.
Job Responsibilities
- Work with subject matter experts and/or vendors to own end to end development and execution of training programs, including curriculum design, logistics, planning, pre-work, speaker prep and post-program activities
- Keep key business and HR stakeholders apprised of new initiatives and provide updates on priority core deliverables
- Manage rosters and communications including corresponding with participants regarding enrollment and program logistics
- Establish strong relationships and ongoing dialogue with key stakeholders in coordination with the team and global learning & development colleagues
- Identify training needs in partnership with the HR business advisors, development, training colleagues and all key business stakeholders
- Facilitate and/or moderate virtual or in person classroom sessions in partnership with Learn colleagues and banking subject matter experts
- Analyze effectiveness of training delivered against program objectives through thoughtful analysis of key metrics
- Liaise and partner with vendors delivering technical, product and professional training to ensure successful delivery for our clients
- Assist with special projects
Required Qualifications, Capabilities, and Skills
- Bachelors' degree or 5 years in relevant work experience
- Strong project management and organization skills with ability to prioritize and manage multiple projects simultaneously
- Excellent communication skills (verbal and written)
- Driven, enthusiastic and positive "can-do" attitude
- Meticulous attention to detail and excellent organizational skills
- Self-motivated with the ability to work independently to meet deadlines and produce quality results
- Ability to anticipate needs and/or problems; take steps to resolve them and know when to escalate
- Flexibility in work hours when required by training programs
Preferred Qualifications, Capabilities, and Skills
- Bachelor’s degree in finance, business, project or program management
- Experience in education and/or learning and development
- Prior public speaking or facilitation experience, confidence in addressing large or senior audiences
