Benefit Administrator Assistant

The Benefits Administrator supports the Benefits Administrator and Sr Benefits Specialist in managing employee benefit programs, focusing primarily on field employees. This role involves administrative tasks, assisting with employee inquiries, maintaining records, and ensuring smooth operations of benefits-related processes.

Key Responsibilities

• Administrative Support
• Assist the Benefits Administrator in managing employee benefit programs, including health, dental, vision, retirement plans, and more, focusing primarily on field employees.
• Process paperwork for benefits enrollment, changes, and terminations
• Organize and maintain benefit-related documents and files
• Employee Assistance
• Act as the first point of contact for basic employee inquiries regarding benefits, eligibility, and claims
• Help employees’ reach out to Colonial and navigate benefits systems
• Record-Keeping and Data Entry
• Update and maintain employee benefits information in HRIS systems and Employee Navigator database
• Generate routine reports on the benefits of enrollment and utilization
• Audit records for accuracy and address discrepancies under supervision
• Vendor and Communication Coordination
• Assist in coordinating with benefits providers for plan updates or issue resolution
• Help prepare and distribute communication materials, such as newsletters and reminders, about benefit deadlines and options
• Compliance and Reporting
• Ensure all required forms and notices are distributed to employees on time
  

Qualifications

• Education: High school diploma required
• Experience: 0–2 years in HR, administrative roles, or customer service (internships or prior experience in a benefits-related role is a plus)
• Skills:
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Familiarity with HRIS software or a willingness to learn
• Strong attention to detail and organizational abilities
• Excellent verbal and written communication skills
  

Key Competencies

• Customer Service Orientation: Friendly and helpful demeanor when assisting employees
• Time Management: Ability to prioritize tasks and meet deadlines
• Problem-Solving: Proactive in resolving minor issues or escalating them as needed
• Confidentiality: Maintain the privacy of sensitive employee information
• Team Collaboration: Work effectively with the HR team and other departments
  
  

Jr. Davis Construction Company, Inc. is an Affirmative Action/Equal Opportunity Employer and is actively recruiting women and minorities for all open positions.

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