What are the responsibilities and job description for the System analyst position at JRD Systems?
This position will support the Microsoft 365 (M365) implementation as a member of the team responsible for monitoring, investigating, recommending, and implementing updates to the M365 environment. This position is a technical resource expected to possess experience and understanding of the configuration and administration of the M365 suite of products deployed at the enterprise level. M365 products within scope include SharePoint Online, Teams, Planner, OneDrive, Outlook, Forms, Loop, Viva Engage, and will grow to include new tools as they become available
Primary duties include:
Monitor updates to M365 products within the Community Cloud (GCC).
Analyze impact of product updates to the M365 tenant in GCC.
Review product configuration options and recommend settings that are in alignment with standards, policies, and licensing.
Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users.
Participate in working sessions with the M365 product team working group and with Microsoft resources
Desired skills include:
M365 administration and configuration.
Understanding and experience in the configuration and administration of M365 in Microsoft GCC.
Ability to investigate the impact of product change on enterprise implementations of M365.
Experience preparing technical documentation.
Ability to clearly communicate with stakeholders in written and verbal formats.
Experience creating and managing content in SharePoint and Teams.
Knowledge and experience in the use and support of Microsoft productivity tools, including Word, Excel, and PowerPoint.
Required Skills
3-5 years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud, GCC)
3-5 years of experience in preparing technical documentation for internal and external stakeholders.
Bachelor's degree required
