What are the responsibilities and job description for the System Analyst position at Trilogy International, Inc?
Job Details
Title: System Analyst
Location: Lansing, MI(Hybrid)
Duration: 12 Months
Top Skills & Years of Experience:
- 3-5 years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud, GCC).
- 3-5 years of experience in preparing technical documentation for internal and external stakeholders.
- A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC.
- Strong written and oral communication skills within a collaborative team environment.
Required Skills
Skill Type
Skill Name
Certification Education License Other Skill
3-5 years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud, GCC)
Certification Education License Other Skill
3-5 years of experience in preparing technical documentation for internal and external stakeholders.
Certification Education License Other Skill
Bachelor's degree required.
- Monitor updates to M365 products within the Government Community Cloud (GCC).
- Analyze impact of product updates to the SOM M365 tenant in GCC.
- Review product configuration options and recommend settings that are in alignment with SOM standards, policies, and licensing.
- Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users.
- Participate in working sessions with the SOM M365 product team working group and with Microsoft resources supporting the SOM.
- Understanding and experience in the configuration and administration of M365 in Microsoft GCC.
- Ability to investigate the impact of product change on enterprise implementations of M365.
- Experience preparing technical documentation.
- Ability to clearly communicate with stakeholders in written and verbal formats.
- Experience creating and managing content in SharePoint and Teams.
- Knowledge and experience in the use and support of Microsoft productivity tools, including Word, Excel, and PowerPoint.