What are the responsibilities and job description for the Information Technology Administrator position at Just Write?
POSITION SUMMARY
The Information Technology Administrator is responsible for administrating and managing the network infrastructure, servers, and storage systems, and ensuring the continued reliability and security of information systems for our client.
POSITION FUNCTIONS AND DUTIES
Oversee and manage network, including routing and switching using various protocols.
Installation, configuration, administration, and maintenance of computer networks and systems, including managed switches, routers, wireless access points, NGFW, VPNs, virtualized environments, cloud services, servers, storage systems, and other physical hardware.
Maintain and monitor servers, storage systems, and network traffic utilization; develop strategies to improve overall performance.
Maintain Standard Operating Procedures (SOPs) and diagrams for servers, networks, domain controllers, and file storage infrastructure.
Develop and maintain network and cybersecurity procedures, including contingencies against external threat attacks.
Assist with election equipment tasks such as fixing devices, assisting with builds, and troubleshooting networking issues at polling locations.
Remain current on emerging technology that may benefit the SOE systems and users.
Participate in new development, design, and enhancement of systems and networks.
Provide technical support to end-users.
Effectively communicate issues to coworkers and supervisors and collaborate on solutions.
Work closely with the Information Technology team, assisting the Helpdesk Technician and Systems Administrator with projects based on workload.
Assist the Chief Information Officer with any special projects as directed.
Perform other duties as assigned.
QUALIFICATIONS
Required Education and Experience :
Associate's Degree in Computer Science, Information Systems, Networking Administration, Cyber Security, or a related field.
Minimum of five years' experience in a position working with networking equipment and electronics, with at least four years directly performing helpdesk support, server installs, upgrades, and troubleshooting.
Proficiency with Windows Server products, including problem-solving with related software, cloud services, email systems, server administration, computer imaging, backups, and disaster recovery.
Proficiency with Microsoft 365 Environments and tools, including Endpoint Manager, Intune, and Azure AD.
Proficiency with networking equipment, including firewalls, managed switches, routers, site-to-site VPNs, VoIP, and networking protocols (TCP / IP, UDP, BGP, RIP, DNS, DHCP).
Previous experience with virtualization technologies such as Microsoft Hyper-V and Proxmox.
Previous experience with SAN / NAS storage systems and high-availability clusters.
Valid driver's license and successful completion of the Orange County Defensive Driving Course.
Preferred Education and Experience :
Bachelor's Degree in Computer Science, Networking Administration, Cyber Security, Information Systems, or a related field.
Certifications such as CompTIA Network , Security , Microsoft 365 Certified : Security Administrator Associate, and Juniper Junos Associate (JNCIA-Junos).
Experience with Next-Generation Firewalls (NGFW) and Software-Defined WAN (SD-WAN).
WORKING CONDITIONS
Work is performed indoors in an air-conditioned office setting.
This role involves frequent contact with SOE staff and vendors and occasional contact with cleaning chemicals for tablets and printers.
Requires full-time hours, extended workdays, and weekend work during election events, sometimes with little or no notice.
SPECIAL EQUIPMENT
Must possess working knowledge of office machines and equipment, including multi-line phone systems, computers, laptops, tablets, iPads, scanners, printers, forklift, scissor lift, network tools, cameras, power hand tools, soldering irons, pallet jacks, election equipment, and company vehicles.
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