What are the responsibilities and job description for the Parts Counter Representative position at JX Enterprises Careers?
About JX Truck Center:
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.
Job Purpose:
Our Parts Counter Representatives assist both internal and external customers with solutions for their trucking needs. With opportunities from Entry Level to Experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility.
Shift: Monday - Friday, 9:00 am - 5:30 pm CT, Rotating Saturdays
Pay: $18 - $27/hr. (Depending on Experience)
Essential Duties and Responsibilities for the Parts Counter Representative:
- Deliver exceptional customer service for our retail parts business.
- Greet customers and assist in parts selection.
- Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
- Keep customers informed on status of special order and back-order parts. Receive, locate, bill and fulfill orders. Handle customer returns.
- Deliver exceptional customer service to our Service department.
- Assist mechanics with acquiring parts. Locate and secure parts from various vendors for shop jobs.
- Help control and maintain inventory.
- All other duties as assigned.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Competencies:
- Priority Setting
- Customer Service
- Technical Skills
Minimum Qualifications:
- High School or equivalent
- Previous customer service experience
- Automotive or truck parts related experience a plus
- Intermediate Computer skills
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary : $18 - $27
