What are the responsibilities and job description for the FAO Operations Support Business Analyst position at K Systems Solutions LLC?
Job Description
Client Name : City of New York
Start Date : May 2025
End Date : May 2028
Contract Length (in weeks) : 156
Business Analyst to lead the preparation and analysis of documentation in support of various IT projects and ongoing strategic programs.
The Business Analyst will be responsible for :
Engaging with IT Solution Directors (ITSD), Executive Directors (ED) and / or Managers of DIIT functional teams to gather project information ensuring alignment with program objectives.
Reviewing and interpreting business and technical requirements, while analyzing and documenting project scopes.
Facilitating the flow of information between various stakeholders, IT staff, decision makers and vendors for various initiatives.
Identifying business needs and leveraging skills to develop and produce reports, procurement documents, capital plans, and business analysis artifacts.
Analyzing administrative and operational data, processes and procedures to identify potential business solutions
Analyze program data to provide insights that support strategic decision making and program planning
JOB DETAILS
OUTLINE OF RESPONSIBILITIES
Strategize and collaborate with various stakeholders to capture information, define business needs, and analyze functional and technical requirements ensuring alignment with program and project goals.
Review, interpret and edit information gathered from multiple sources including Business Requirements
Documents, technical documents, project scopes, deliverables, spreadsheets, reports, plans, schedules, specifications, and other documents to validate and transfer information into corresponding contracting and procurement vehicles.
Evaluate information to reconcile conflicts, decompose high-level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.
Consult with technical teams on analysis of various enterprise-wide IT projects and software needs ensuring business and system requirements meet key business objectives.
Serve as a conduit and liaison between the business units and technology teams, translating needs between various stakeholders at various levels in and outside the organization.
Collaborate with leadership and subject matter experts to verify objectives and goals and analyze numerous tradeoffs as related to funding and contracting constraints while considering operational and performance needs.
Analyze existing documentation to identify gaps, inconsistencies, or areas for improvement.
Manage business process analysis and business process improvement projects as needed
Coordinate with multiple business units simultaneously to define complex business processes and determine cross-department / division / agency dependencies and communications.
Manage the development of project scope, schedule, and budget documentation, including spreadsheets, reports, plans, schedules, charts, and specifications as needed.
Utilize BPM tools like Visio or similar software to visually document current and future workflows and business processes using industry standards and various modeling techniques.
Implement best practices for document organization, version control, and accessibility to ensure efficient knowledge sharing across departments.
Analyze operational data and create ad hoc reports.
Support partnering teams as needed in eliciting requirements using various techniques such as interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, user scenarios, business analysis, and task and workflow analysis.
Work effectively with cross-functional teams to meet project goals and deadlines, particularly in an environment of uncertainty or ambiguity.
Requirements
MANDATORY MINIMUM QUALIFICATIONS
The successful candidate must have minimally achieved the following level of experience :
Minimum 5 years of Business Analysis experience
Minimum 5 years of Experience working with planning, process analysis, and problem solving.
Minimum 5 years of Experience working with Microsoft Office products such as MS Project, MS Access, Visio, PowerPoint, Excel, and Word.
Minimum 5 years of Experience in information technology, software, or related industries
PREFERRED QUALIFICATIONS
Prior public sector, government technology or education industry / project experience
Excellent oral and written communication skills; ability to communicate in a credible and confident manner at all levels in the organization, especially on technical issues to a non-technical audience.
Strong organizational and time management skills to manage multiple projects and meet deadlines.
Collaborative and adaptable, with the ability to work effectively with diverse stakeholders.
Detailed and process-oriented
Experience in Business Analytics and Financial Data Analytics
Knowledge and experience with the Software Development Life cycle - Agile methodology
Bachelor's degree in computer science from an accredited college, or related degree
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