What are the responsibilities and job description for the Customer Service Specialist position at Kain McArthur?
Company Description
Kain McArthur is the leading Manufacture Representative/Wholesale Distributor of Commercial Food Service Equipment and Supplies in the Midwest. The company places a strong emphasis on client focus, responsibility, mutual respect, creativity, and achievement. Kain McArthur seeks highly motivated individuals who are dedicated to working collaboratively and achieving the company's vision.
Role Description
This is a full-time hybrid Customer Service Specialist role based in the Kansas City Metropolitan Area, with some work from home flexibility. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service and experience.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Strong phone etiquette
- Experience in ensuring customer satisfaction
- Excellent communication skills
- Ability to work in a team-oriented environment
- Problem-solving abilities
- Experience in the food service industry is a plus
- Bachelor's degree in Business Administration or related field