What are the responsibilities and job description for the Manager Operations Regional Laboratory position at Kaiser Permanente?
Job Summary:
Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow, and budget. Ensures compliance with federal, state, and local requirements.
Essential Responsibilities:
- Directs and controls the day to day operations for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.
- Recruits, hires, trains, and ensures competency of staff.
- Motivates and encourages professional and personnel growth.
- Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.
- Directs and implements effective risk control processes.
- Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.
- Assists in developing and monitoring section specific QA/Risk Management program.
- Assists in monitoring quality assurance for laboratory information systems.
- Researches/resolves client problems/issues.
- Oversees and coordinates operational aspects within various subsections of the clinical laboratory.
- Participates in department, inter-department and inter-facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.
- Develops equipment and system needs analysis as appropriate.
- Coordinates the integration of secondary laboratory information systems with RILIS.
- Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.
- Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.
- Coordinates a program of continuing education in the area of safety.
- Coordinates internal resources and monitors milestones to achieve service expectations.
Qualifications:
Basic Qualifications:
Experience
- Minimum three (3) years of experience in a high-volume clinical laboratory.
Education
- Bachelors degree in clinical laboratory science or related field required, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- Clinical Laboratory Scientist License (California)
Additional Requirements:
- Knowledge of CLIA, Title 22, CAP, JCAHO, NCQA, AABB, local, state, federal regulations.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Previous experience in a supervisory/managerial position preferred.
- Masters degree preferred.
Notes:
• May be required to work and oversee all Ancillary areas based on operational needs.
