What are the responsibilities and job description for the Resort Training Manager position at Kalahari Resorts & Conventions?
Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for our Training Manager position. In this position, your primary objective is Resort training and tracking to develop associates to their fullest professional potential. Communication with associates and leadership to help reinforce, evaluate, and improve the training process. Additionally, assist with organizational aspects of training, events, and Human Resources. You will consistently set an example and empower others to live The Kalahari Promise.
With this position, we do require a background of (a):
- 2-3 years in the hospitality industry
- 1 years of experience in learning and development and/or retention.
- Experience in public speaking preferred.
- Have a broad understanding of day-to-day operations of a hotel/resort.
- Ability to establish rapport with Associates and leaders.
- Ability to manage own time and take initiative on projects and duties.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Company Mission
We promise to deliver products and services beyond expectations.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Flexible Scheduling (seasonal, part-time & full-time positions)
- 40-hour work week always available
- Year-round employment
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational and certification opportunities
- Full and varied benefit package available for full-time associates
- 401(k) with company match
- Employee housing
- Appreciation days, parties, and retention programs
- Paid time off and holiday pay
- Discounts and resort perks
Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) and Round Rock, Texas (2020). and Spotsylvania County, Virginia (2026).
Kalahari Resorts and Conventions is an equal opportunity employer.