Program Manager Patient Navigation - 1771

Location: Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Full-Time
Shift: Shift 1

Job Description

Summary:

The Program Manager Patient Navigation will serve as a key leader in driving patient engagement initiatives across WNY. This role is responsible for designing, implementing, and managing comprehensive strategies that ensure sustained patient involvement post-screening and improved adherence to provider follow-ups. The Manager will oversee a team of patient navigators, collaborate with interdisciplinary healthcare teams, and lead efforts to enhance patient experience metrics, all while ensuring compliance with healthcare regulations.

Education And Credentials

Responsibilities:

BS or BA in Healthcare Administration, public health or a related field required. Master's degree in Healthcare Administration, public health or a related field preferred.

Experience

Other information:

Proven experience in patient engagement, healthcare management, or related areas required. Strong leadership and team management skills required. Excellent communication and interpersonal abilities required. Proficiency in data analysis and reporting tools required.

Working Conditions

Working conditions:

Job Details

Department: KH FOCUS Grant
Standard Hours Bi-Weekly: 75.00
Weekend/Holiday Requirement: No
On Call Required: No
With Rotation: No
Scheduled Work Hours: 8a-5p
Work Arrangement: Onsite
Union Code: N00 - Non Union KH
Requisition ID#: 1771
Recruiter: Andria R. Getz
Grade: EX214
Pay Frequency: Bi-Weekly
Salary Range: $74,724.00 - $102,550.50

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  Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!