Kalispel Casino Host/Hostess

Job Description 

• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
• Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.
• Welcome guests in an appropriate manner, escort them to tables, and provide menus.
• Provide attentive and friendly service and invite guests to return, greets the guests upon leaving.
• Help busser in restaurant as needed.
• Communicate all food and service complaints to the Supervisor.
• Be able to educate guests about the daily specials.
• Keep your area well stocked and organized.
• Answer the phone in a pleasant and inviting manner.
• Seat guest using proper seating rotation.
• Accommodate guest preferences to the best of your ability while maintaining a great attitude.
• Keep in constant communication with servers and bussers to ensure a great guest experience.
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Responsible for maintaining a good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Education, Experience& Other Requirements 

• High school diploma or general education degree (GED).
• Prior host/hostess and cashier experience preferred
• Skill in identifying and resolving problems under pressure conditions.
• Ability to obtain and maintain a Tribal Gaming License.
• Food handler’s permit from relevant government agency.
• Hepatitis A vaccination.
• Job offer contingent upon successful completion of background check and pre-employment screening.

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality: Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.