What are the responsibilities and job description for the Kalispel Casino Slot Attendant position at Kalispel Casino?
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:
CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Essential Duties and Responsibilities
- Ensure compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Kalispel Casino Policies and Procedures.
- Notify and Assist in Jackpot payouts.
- Promote player’s club card usage by offering new member sign ups and card reprints for existing player’s club members.
- Assist with non-alcoholic beverage service as needed.
- Communicate accurate knowledge of casino promotions and property-wide events to guests and players.
- Apply positive communication and interpersonal skills with guests, (internal and external) at all times.
- Observe and maintain contact with patrons within an assigned section and renders assistance as necessary.
- Initiate notification, verification and assist with hand paid jackpots.
- Perform currency exchanges and other cash transactions.
- Responsible for the security and accuracy of assigned bank/funds.
- Maintain excellent grooming and personal conduct according to Kalispel Casino Standards.
- Monitor and correct minor machines malfunctions, including changing paper and Bill Validator Jams as well as completion of Machine Entry Access Logs.
- Responsible for proper radio etiquette, responding to calls and following up with player's service request.
- Celebrate all winnings with the player creating a lasting and special moment for them.
- Notify Supervisor on player complaints and machine malfunctions not listed above.
- Operation of an impressed bank on the gaming floor.
- Maintain accurate transactions.
- Help maintain cleanliness of gaming floor in the assigned area, including picking up trash, emptying ashtrays and pushing in chairs.
- Perform preventative maintenance on machines.
- Assist with Slot Tournaments as needed.
- Ensure control/protection of company assets.
- Available and willing to work any changes in hours deemed necessary for Business Levels.
- Responsible for maintaining a good attendance record.
- May be required to be a panelist for the Internal Review Hearings.
- This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigne
Physical Demands
- Requires the ability to lift and or/move objects weighing up to 20 pounds.
- Constantly requires the ability to give and receive detailed information through verbal communication.
- Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
- Constantly requires working with fingers rather than the whole hand or arm.
- Constantly requires repetitive movement of the wrists, hands and/or fingers.
- Required to walk the Casino floor at a fast pace, covering at least one-third of the casino at a time to accomplish tasks.
- Occasionally requires standing and/or sitting for sustained periods of time.
- Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
- Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
- Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment
While performing the duties of this job, the team member is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Notice: Certain Licenses and Certification requirements can be obtained once hired into organization