Front Desk Manager

Job Overview
The Front Desk Manager plays a crucial role in ensuring the smooth operation of the front desk and overall guest experience. This position requires a highly organized individual with strong administrative skills and the ability to manage multiple tasks efficiently. The Front Desk Manager will oversee front desk staff, handle guest inquiries, and maintain office management duties to ensure a welcoming environment for all visitors.

Duties

• Supervise and train front desk staff to deliver exceptional customer service.
• Manage daily operations of the front desk, ensuring efficient check-in and check-out processes.
• Handle guest inquiries, complaints, and requests in a professional manner.
• Maintain accurate records through data entry and proofreading of documents.
• Coordinate office management tasks, including scheduling appointments and managing office supplies.
• Implement administrative procedures to improve efficiency at the front desk.
• Serve as a personal assistant to senior management as required, handling correspondence and organizing meetings.
• Ensure compliance with company policies and procedures at all times.

Skills

• Strong computer literacy with proficiency in office software applications.
• Experience in office management or administrative roles is preferred.
• Excellent data entry skills with attention to detail for accurate record keeping.
• Proven ability to proofread documents for clarity and correctness.
• Previous experience in a front desk or clerk role is advantageous.
• Exceptional interpersonal skills with the ability to communicate effectively with guests and staff alike.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• A proactive approach to problem-solving and conflict resolution.

This position is ideal for individuals who thrive in dynamic environments and possess a passion for providing outstanding service while managing administrative functions effectively.

Salary is based on experience.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Palm Desert, CA 92260 (Required)

Ability to Relocate:

• Palm Desert, CA 92260: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $23