What are the responsibilities and job description for the Inside Sales Representative position at KanEquip, Inc.?
Position Title: Inside Sales Representative
Location: Ottawa, Kansas
Employee Status: Full-time
Company & Job Summary:
KanEquip is a leader and trusted partner in providing quality products, support and innovative solutions to Ag producers in the Mid-West. We employee a team of qualified, skilled and professional experts to support the amazing products that we offer. With 14 locations in Kansas and Nebraska, KanEquip is the preferred Case-IH and New Holland dealership that operates with integrity, financial strength, quality and teamwork.
Our Ottawa, KS location has an immediate opening for an Inside Sales Representative to sell KanEquip wholegoods to its agricultural, construction, and consumer customers. The Inside Sales Representative will spend much of their time at their store, servicing phone calls and walk-in traffic.
The ideal Inside Sales Representative has…
- A minimum of 3 years sales experience in an equipment dealership
- Excellent customer service and follow-through on commitments
- Knowledge of construction, agricultural and outdoor equipment
- Ability to work extended hours during the week and weekends
- Ability to travel to customers, company meetings and training events as needed
- Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle
- Satisfactory results of a pre-employment drug screening
The Inside Sales Representative will contribute to our team by: (Duties and Responsibilities)
- Selling & Trading: Use your skills and knowledge to achieve or exceed all defined sales performance objectives (revenue, margin, turnover).
- Growing and Maintaining: Follow up on leads and referrals promptly and effectively. Spend majority of time with customers, in the office or in the field as appropriate. Have specific targets and processes for customer acquisition, development, and retention, possibly including focus on specific geographic territories. Conduct professional sales presentations, including equipment demos, ensuring the customer has accurate and pertinent information for their needs. Ensures excellent after-sales experience with delivery and initial experience.
- Documenting and Submitting: Ensures all paperwork is completed in a timely, accurate, and professional manner. This would include trade appraisals/descriptions, contracts, warranties, and wholegoods sales tickets. Pictures of equipment must be timely with high quality for internet postings. Assist other sales representatives with trade valuations and product information. Be technically proficient in all sales tools, both the internal information systems, as well as vendor sites for information.
- Fulfilling & Satisfying: Ensures the high level of customer satisfaction as measured by customer surveys and ongoing customer contact. Take effective action to resolve any customer issues that occur. Ensure all commitments made to customers are satisfied including requests for information, delivery of product or anything committed for another employee to execute (i.e. Parts, service).
- Communicating and Collaborating: Ensures good communication within location, and with other locations/employees.
- Promoting & Facilitating: Ensure a clean office, clean desk, and clean company vehicle. Assist the Store Manager, Location Assistant, and other employees in keeping a clean and safe facility. Assist with literature racks and showroom displays as needed.
- Hauling & Delivering: Comply with all trucking regulations and vehicle inspections and mileage logs as required.
- Developing & Advancing: Continuously learn and apply new skills, strategies, and techniques. Develops and maintains a high level of product, market, and industry knowledge, including both equipment and precision farming. Work with supervisors to have an ongoing development plan including both instructor-led and web-based training opportunities.
- Marketing & Associating: Assist with store-led marketing activities, events, and promotions as needed. Maintain a professional and contributory status in the community.
The Inside Sales Representative has/can: (Skills and Experience)
- Ensure all company values are adhered to and promoted. This would include leading by example and participation in employee recognition programs.
- Achieve targeted and agreed upon sales performance goals through customer acquisition, development, and retention
- Work well with other departments (Parts, Service, Corporate) to give the customer a seamless, coordinated experience.
- Solid analytical, sales process, financial, and problem-solving skills
- Strong communication and interpersonal skills with individuals at all levels of the organization
- Expertise with computer systems, including MS office and internet-based applications
- A college degree (Associates or Bachelors) or college credits
You will earn/be eligible for…
- Competitive salary with commission
- Annual company and location bonuses
- Medical/Dental/ Vision Coverage
- Health Savings Plan
- Life and Disability Insurances
- AFLAC
- Flexible Spending Account
- 401K Match and Profit Sharing
- 96 hours of accrued PTO
- 32 hours of Holiday PTO
- Six (6) Paid Holidays
- Bereavement Pay
- Wellness Plan
- Company Uniforms
