What are the responsibilities and job description for the IT Specialist position at Kapili Services, LLC?
The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Specialist to support our government customer located in San Antonio, Texas.
DESCRIPTION OF RESPONSIBILITIES:
- Ability to work with personnel in a remote capacity and troubleshoot their remote systems.
- This work will include troubleshooting, working with remote employee(s), coordinating account permissions, security updates, and maintaining/assisting with network connectivity.
- Keep unassigned computers online in and turned on weekly to ensure they maintain network connectivity.
- Provide IM/IT support of the Joint Trauma System Manager (JTSM) software application for monitoring GFE, hand receipts for GFE, and tracking mail out and return of GFE.
- Track and upload signed hand receipts in the JTSM GFE module for military, GS employees and contractors.
- Work closely with the DHA warehouse and JTS property book holder and sub account holders for mailout and return of GFE.
- The contractor shall run GFE reports as requested by the JTS Contracting Officer Representative (COR).
- Provide assistance with in-processing new military, GS employees and contractor personnel and getting network access and accounts set up.
- Other duties as assigned.
REQUIRED DEGREE/EDUCATION/CERTIFICATION:
- BS-Computer Science or related degree
- Network or Security
- IAMII: CAP; CASP CE; CISM; CISSP (or Associate); GSLC; CCISO; or HCISPP
REQUIRED SKILLS AND EXPERIENCE:
Previous experience providing IT customer support services.
DESIRED SKILLS AND EXPERIENCE:
Military experience is desirable.
REQUIRED CITIZENSHIP AND CLEARANCE:
- Must be a U.S. Citizen
- Must be able to obtain an active Secret clearance
The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.
We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees
"EOE, including Disability/Vets" OR "Equal Opportunity Employer, including Disability/Veterans"
The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kpono Government Services, and Kapili Services, Po`okela Solutions, Kkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.
For additional information, please visit www.alakainafoundation.com
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Delivering high quality, customer-focused products and services through Mission-Synchronized Solutions
Kapili Services (Kapili) is a Native Hawaiian Organization (NHO)-Owned 8(a) certified Small Disadvantaged Business (SDB).
We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans.
