What are the responsibilities and job description for the Sales Engineer position at Kastle Systems?
Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Sales Engineers at Kastle Systems design, quote, and support the Sales and Project Management teams for electronic security system infrastructure that keeps Kastle System’s clients safe. This role works with the Sales team to help design security solutions, including Access Control, Video Surveillance, and Visitor Management. Candidate’s task is responding to Security Bid Specifications and Construction drawings. Additional responsibilities include working with using our quote generator tool to accurately scope and price customized solutions. The Sales Engineer works to coordinate the installation of the project with Project Management/Installation teams.
Responsibilities
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Sales Engineers at Kastle Systems design, quote, and support the Sales and Project Management teams for electronic security system infrastructure that keeps Kastle System’s clients safe. This role works with the Sales team to help design security solutions, including Access Control, Video Surveillance, and Visitor Management. Candidate’s task is responding to Security Bid Specifications and Construction drawings. Additional responsibilities include working with using our quote generator tool to accurately scope and price customized solutions. The Sales Engineer works to coordinate the installation of the project with Project Management/Installation teams.
Responsibilities
- Supports new office builds and installation projects by conducting site assessments, designing security systems to mitigate threats risks and to ensure these installations are completed to Kastle System standards
- Bring strong customer-focus mindset to the role to provide expert advice based on technical knowledge to customers, prospects and Kastle sales and product team members as a trusted advisor.
- Perform client and prospect product presentations and demonstrations (both in-person and virtual).
- Work with sales team members to help design security solutions for proposals, including physical access controls system, video surveillance and visitor management (Kastle’s solutions). Solution design requires reviewing floor plans / construction drawings.
- Interfaces with Kastle sales and customers to develop solutions and win business
- Product line expert
- Works cross-functionally with internal teams to ensure IT, Operations, and Client Services to ensure the clients expectations are met
- Uses hands-on field experience to ensure that the systems designed, can be effectively installed, and maintained
- Works under the direction of the President of the region
- BA/BS degree or equivalent practical experience
- A passion for physical security technology - access control, video/CCTV, fire, and front office management systems
- 3 years of security systems experience in areas of physical security system administration, installation, design, vendor management, or security project management
- Experience in design of access control, video/CCTV, and front office visitor management systems
- Project Management experience specific to the security industry
- Skills and experience with installing, managing, programming, and troubleshooting: web-based access control systems, video management systems, IP cameras, NVRs, visitor management systems, and physical security system components (i.e. electrified locks, badge readers, intrusion sensors, etc.)
- Experience reading and responding to Security Bid Specifications and Construction drawings.
- Excellent problem solving and communication skills
- Practical understanding and comfort working in IP Network environments.
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
