What are the responsibilities and job description for the Automotive Service Writer position at KB Mechanics?
You will need to have at least a high school degree or GED. It helps to have at least two years of work experience in the company's industry, such as auto repair or prior service work. Excellent customer services skills are also necessary for this job, and you must be able to handle customer complaints and disputes. Service writers should be well-organized and pay attention to detail in order to meet company and customer standards. Must be VERY RELIABLE with valid driver's license. Operating hours are Tuesday- Friday 8am- 6pm and very few Saturdays.
Work duties are as follows.
- Greeting and checking in customers
- Imputing customer information into the computer
- Filing receipts
- Answering the phone
- Building and sending quotes
- Contacting customers for approval
- Keeping the front area clean
- Ordering and signing for parts
- Cashing out customer invoices
Our Goal is to provide exceptional automotive care to all of our customers whether they are new or old. They are the heart of our company. We are a small locally owned business, looking for self motivated, reliable Automotive Service Writer. NO PHONE CALLS!
Job Type: Full-time
Pay: $15.00 - $22.50 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Days:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Automotive shop: 2 years (Required)
- Service writing: 2 years (Required)
Work Location: In person
Salary : $15 - $23