Director of Intermodal Operations

KCH Transportation is a growth-driven third-party logistics provider committed to delivering innovative and reliable supply chain services. We are seeking a Director of Intermodal Operations in Chattanooga, TN, to lead and optimize our intermodal strategy, drive efficiency, and strengthen key carrier partnerships.

Position Summary:

The Director of Intermodal Transportation is responsible for overseeing and optimizing all aspects of intermodal operations, ensuring efficiency, profitability, and customer satisfaction. This role requires a strategic leader with expertise in intermodal logistics, transportation planning, and carrier partnerships. The ideal candidate will drive growth, operational excellence, and competitive positioning within the intermodal sector.

Compensation for this role is competitive and commensurate with experience. We are open to negotiation to ensure we find the right fit for both the candidate and our team.

What We Offer:

• A competitive compensation package, including comprehensive benefits, paid time off (PTO), and 401(k) matching to support your financial and personal well-being.

• A fast-paced, collaborative work environment where your contributions make a direct impact.

• The opportunity to work with a supportive team that values innovation, efficiency, and customer satisfaction.

Essential Duties and Responsibilities:

• Develop and implement strategic initiatives to enhance intermodal transportation services.

• Oversee daily intermodal operations, ensuring efficiency, cost control, and service quality.

• Establish and maintain strong relationships with railroads, drayage providers, and key stakeholders.

• Identify and implement process improvements to drive operational excellence and reduce costs.

• Collaborate with sales and operations teams to align intermodal solutions with client needs.

• Monitor industry trends and regulatory changes to ensure compliance and maintain a competitive edge.

• Manage and mentor a team of intermodal logistics professionals, fostering growth and accountability.

• Develop and track KPIs to assess performance, identify opportunities, and drive continuous improvement.

• Work closely with procurement teams to negotiate contracts and optimize carrier partnerships.

• Lead initiatives to enhance technology adoption and digital transformation within intermodal operations

Competencies:

• Strong leadership and team management skills

• Excellent relationship-building and negotiation skills

• Strategic thinking and problem-solving ability

• High level of professionalism and accountability

• Ability to multitask in a fast-paced environment

• Strong analytical and data-driven decision-making skills

• Effective verbal and written communication

Education/Experience:

• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (Master’s preferred).

• 7 years of experience in intermodal transportation, with at least 3 years in a leadership role.

• Strong knowledge of intermodal logistics, including rail, drayage, and port operations.

• Proven ability to develop and execute strategic initiatives.

KCH Transportation is an EEO Employer.