What are the responsibilities and job description for the Front desk medical office position at KD Medicine and Wellness?
Seeking EXPERIENCED MEDICAL OFFICE FRONT DESK person, who is motivated, detail-oriented, and ambitious. We have a fast-paced and busy primary care medical office.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls , schedule appointments, and manage referrals
- Verify patient insurance information, conduct prior authorizations for medications/procedures, and collect co-pays or payments
- Maintain patient records, update information as needed, and conduct referrals
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service and address patient inquiries or concerns
Skills:
- Strong administrative skills with attention to detail
- Experience in a patient service role in a medical office setting only
- Knowledge or medical office procedures and terminology
- Proficiency in using medical office software (Athena EMR preferred)
- Familiarity with HIPAA regulations and maintaining patient confidentiality
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational skills and ability to maintain accurate records
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Experience:
- medical office front end: 3 years (Required)
Work Location: In person
Salary : $18 - $23
