What are the responsibilities and job description for the Medical Office Front Desk Receptionist position at KD Medicine and Wellness?
Seeking EXPERIENCED MEDICAL OFFICE FRONT DESK person, who is motivated, detail-oriented, and ambitious. We have a fast-paced and busy primary care medical office.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls , schedule appointments, and manage referrals
- Verify patient insurance information, conduct prior authorizations for medications/procedures, and collect co-pays or payments
- Maintain patient records, update information as needed, and conduct referrals
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service and address patient inquiries or concerns
Skills:
- Strong administrative skills with attention to detail
- Experience in a patient service role in a medical office setting only
- Knowledge or medical office procedures and terminology
- Proficiency in using medical office software (Athena EMR preferred)
- Familiarity with HIPAA regulations and maintaining patient confidentiality
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational skills and ability to maintain accurate records
Summary
In the role of Front Desk Medical Office, you will be essential in delivering outstanding patient service and administrative support within a medical setting. Your responsibilities will include managing patient interactions, handling medical records, and ensuring compliance with HIPAA regulations. With a strong foundation in medical office experience and proficiency in Athena EMR, you will facilitate smooth operations at the front desk. Your exceptional communication and organizational skills will enhance patient satisfaction and contribute to a positive healthcare experience. Join our team to make a meaningful impact in patient care and office efficiency.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 35 – 40 per week
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Ability to Commute:
- North Andover, MA 01845 (Required)
Ability to Relocate:
- North Andover, MA 01845: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $23
