PC : Program Coordinator

THE OPPORTUNITY:

At UNC Executive Development, we take great pride in the design and delivery of our programs, providing business leaders with the space to learn and grow professionally and personally. A key member of the program and operations team, the Program Coordinator works behind the scenes and directly supports our Program Managers to assist in all aspects of program preparation and delivery to make these programs a reality for our clients and participants. This role requires strong project management and organizational skills to assist in the coordination of multiple programs being delivered consecutively.  

PRIMARY RESPONSIBILITIES: 

• Coordinate with Program Managers to provide coverage and support during program delivery to include: 
  • Giving opening and closing announcements
  • Pulling up A/V in the classroom
  • Setting up materials for faculty
  • Touching base with client and participants
  • Setting up simulations for faculty members
  • Covering evening dinners and offsite activities 
  • Serve as the lead for development and assembly of program session materials in formats consistent with Kenan-Flagler and UNC brand standards
  • Order copyright permissions, ship and track program materials, and manage the program materials inventory
  • Assist as the technical producer to execute virtual program deliveries via multiple online delivery platforms, communicating preparations with faculty ahead of each session
  • Interact with instructors, participants, clients, facilities, staff, and vendors with a service-first mindset that we call the Carolina Experience 
  • Transcribe program evaluations and compile session feedback for clients post delivery
• Proactively seek opportunities for process improvement and determine appropriate solutions for program delivery
• General office management, as needed

QUALIFICATIONS AND EXPERIENCE: 

The successful candidate will thrive in a fast-paced work environment and have the ability to simultaneously juggle varying stakeholder requests and effectively manage deadlines for multiple priorities while exhibiting excellent communication and interpersonal skills. The candidate must be organized, flexible, and conduct all business with a high level of customer service and professionalism. Attention to detail, good judgment, and demonstrated tact and diplomacy are fundamental in this role. An individual with a commanding presence when speaking publicly will be most successful. Strong competency in Microsoft Word, Excel, and PowerPoint preferred. Experience with Zoom a plus. 

Minimum qualifications include an associate degree or higher and/or equivalent experience. As an entry level position, a minimum of one to two years of administrative experience is preferred.
 
This is a full-time position with a salary range of $48,000-$55,000. Potential for overtime, including evening and weekend work and occasional travel during program deliveries. Due to the nature and responsibilities of the position, this is an on-site, in-person role. However, there will be some opportunity provided for remote work. Remote work is subject to program load and office-specific task completion. If desired, this position offers potential for upward mobility and growth pathways within program management and/or operations.

The Program Coordinator is an employee of the Kenan-Flagler Business School Executive Education, LLC, an affiliated organization of UNC-Chapel Hill. This position is not a University or State of North Carolina position.

 
TO APPLY:

Please submit your resume and cover letter. This position will remain open until filled.

ABOUT UNC EXECUTIVE DEVELOPMENT: 

UNC Executive Development designs and delivers innovative, customized learning solutions to address our clients’ specific business, organizational, and leadership development needs. We collaborate with many client organizations, including Fortune 500 companies and governmental organizations, to drive long-term impact. As part of UNC-Chapel Hill’s Kenan-Flagler Business School, we are an internationally recognized leader in the field of executive education.

At UNC Executive Development, we understand that recruiting the most exceptional talent to join our team is vital to our success, which is why we offer a generous benefits package, including group health, dental and vision coverage, 401(k) matching plan, life insurance, paid holidays and time-off, as well as group and individual incentive compensation plans. 

Kenan-Flagler Business School Executive Education, LLC is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. EOE M/F/D/V.