What are the responsibilities and job description for the Administrative Assistant/Intake Coordinator position at Kentlands Psychotherapy?
Medium-sized, high end, boutique style mental health practice is seeking an independent Admin. Assistant/Intake Coordinator for full-time employment in well-appointed office in Gaithersburg, MD.
Our ideal candidate has a passion for delivering high quality, client centered customer service, is mature, trustworthy, and has a warm, friendly, and compassionate personality. We are looking for someone who has exceptional attention to detail, is highly organized and who is excited to be part of a team serving the emotional needs of our community at a time when mental health care is more important than ever. If you are interested in a longer-term commitment, contact us, we are looking for you!
To apply, please submit your resume AND a cover letter.
· Responsibilities include:
- Engage with prospective clients to understand their needs and connect them with the appropriate therapist within our practice
- Respond to email inquiries regarding non-medical matters such as pricing, scheduling, and services.
- Book and schedule client appointments, and ensure timely completion of online paperwork and intake forms
- Assist with billing responsibilities, including answering client questions about billing
- Oversee daily office maintenance and manage supplies to create a welcoming and upscale environment that reflects the high-end service we offer
- Help with the creating of office procedure manuals
- Assist with general administrative tasks
- Other duties as assigned (might include help with social media efforts, depending on candidate's interests)
Minimum requirements include:
- Experience working in an office setting
- Outstanding customer service and organization skills
- Strong communication skills
- Exceptional attention to detail
- Working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.) and willingness to learn new software programs
- Ability to maintain absolute confidentiality
- Mature, independent problem solver, pride in work product
- Must be able to easily climb a flight of stairs to office. Some bending and light lifting is required
- Experience with social media a plus
Job Type: Full-time
Pay: $47,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Ability to Commute:
- Gaithersburg, MD 20878 (Required)
Work Location: In person
Salary : $47,000 - $50,000