What are the responsibilities and job description for the Office Administrator / Shipping Coordinator position at Kern Laser Systems?
Job Description
Office Administrator / Shipping Coordinator
Position Overview: We are seeking a detail-oriented and organized Office Administrator and Shipping Coordinator to join our team. As the first point of contact for customer service, you will play a key role in ensuring positive customer experience, and smooth office operations and shipping processes. This is a full-time, salaried exempt position offering competitive pay and a comprehensive benefits package.
Salary Range: $40,000 - $60,000 (based on experience)
Benefits Include:
Paid time off including holiday pay
No-cost employee health insurance, HSA and Copay options
Dental and vision insurance
Long-term disability and life insurance
Cash bonuses and profit-sharing
401k match
Key Responsibilities:
Customer Service:
Serve as the first point of contact for customer service inquiries via phone, providing positive tone in assisting routing calls to Sales, Technical Support, etc.
Office Administration:
Order and maintain inventory of office and shipping supplies.
Assist sales staff and managers with various administrative tasks as needed.
Shipping Coordination:
Schedule parcel and freight shipments efficiently.
Coordinate inbound and outbound international freight, ensuring compliance with customs and regulations.
Prepare and maintain shipping documentation, including packing lists, bills of lading, and commercial invoices as required for shipping and customs purposes.
Requirements:
Proficiency in Microsoft 365 (Outlook, Excel, Word, etc.).
Experience with an ERP system is a plus.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and deadlines effectively.
Excellent communication and interpersonal skills.
Company Description
Kern Laser Systems was founded in 1982 with the main objective to design and manufacture top quality industrial laser cutting and engraving machines. The company headquarters are located in the beautiful lakes country of Minnesota. The facility consists of a modern 90,000 sq. ft. building with 50 full time employees. Our equipment is proudly made in America.
We value our employees and strive to provide a supportive work environment with opportunities for growth. If you’re a proactive individual with a passion for customer service and logistics, we’d love to hear from you!
Kern Laser Systems was founded in 1982 with the main objective to design and manufacture top quality industrial laser cutting and engraving machines. The company headquarters are located in the beautiful lakes country of Minnesota. The facility consists of a modern 90,000 sq. ft. building with 50 full time employees. Our equipment is proudly made in America. We value our employees and strive to provide a supportive work environment with opportunities for growth. If you’re a proactive individual with a passion for customer service and logistics, we’d love to hear from you!
Office Administrator / Shipping Coordinator
Position Overview: We are seeking a detail-oriented and organized Office Administrator and Shipping Coordinator to join our team. As the first point of contact for customer service, you will play a key role in ensuring positive customer experience, and smooth office operations and shipping processes. This is a full-time, salaried exempt position offering competitive pay and a comprehensive benefits package.
Salary Range: $40,000 - $60,000 (based on experience)
Benefits Include:
Paid time off including holiday pay
No-cost employee health insurance, HSA and Copay options
Dental and vision insurance
Long-term disability and life insurance
Cash bonuses and profit-sharing
401k match
Key Responsibilities:
Customer Service:
Serve as the first point of contact for customer service inquiries via phone, providing positive tone in assisting routing calls to Sales, Technical Support, etc.
Office Administration:
Order and maintain inventory of office and shipping supplies.
Assist sales staff and managers with various administrative tasks as needed.
Shipping Coordination:
Schedule parcel and freight shipments efficiently.
Coordinate inbound and outbound international freight, ensuring compliance with customs and regulations.
Prepare and maintain shipping documentation, including packing lists, bills of lading, and commercial invoices as required for shipping and customs purposes.
Requirements:
Proficiency in Microsoft 365 (Outlook, Excel, Word, etc.).
Experience with an ERP system is a plus.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and deadlines effectively.
Excellent communication and interpersonal skills.
Company Description
Kern Laser Systems was founded in 1982 with the main objective to design and manufacture top quality industrial laser cutting and engraving machines. The company headquarters are located in the beautiful lakes country of Minnesota. The facility consists of a modern 90,000 sq. ft. building with 50 full time employees. Our equipment is proudly made in America.
We value our employees and strive to provide a supportive work environment with opportunities for growth. If you’re a proactive individual with a passion for customer service and logistics, we’d love to hear from you!
Kern Laser Systems was founded in 1982 with the main objective to design and manufacture top quality industrial laser cutting and engraving machines. The company headquarters are located in the beautiful lakes country of Minnesota. The facility consists of a modern 90,000 sq. ft. building with 50 full time employees. Our equipment is proudly made in America. We value our employees and strive to provide a supportive work environment with opportunities for growth. If you’re a proactive individual with a passion for customer service and logistics, we’d love to hear from you!
Salary : $40,000 - $60,000