Social Service Coordinator

Please note: This position operates at two locations for a total of 30 hours per week. The primary location is in Trenton, Missouri for 3 days/week, six hours per day. The second location is in Princeton, Missouri for 2 days/week six hours each day.

Job Summary
The service coordinator assumes responsibility for the service management function within assigned facilities. This function includes development of contacts with service providers and agencies for resident referrals and the ongoing service management responsibility. The service coordinator works in conjunction with the manager(s) and other management staff of the facility.

Responsibilities

• Assists and advises residents and families of the services which may be necessary to maintain a selfreliant lifestyle;
• Promotes wellness activities for all residents;
• Educates residents, families, and staff on available community resources;
• Assists residents in building informal support networks among themselves and with family members;
• Acts as a liaison between community agencies, service providers, and residents;
• Works as a team member with facility manager and other housing management staff in serving residents/clients;
• Encourages residents to be proactive in meeting their social, psychological, and physical needs;
• Facilitates meeting of needs when necessary, but avoids the creation of unhealthy dependence;
• Uses the least drastic intervention necessary to alleviate a problem situation;
• May assist residents or coordinate training for residents in understanding lease and tenancy obligations; and
• Does not perform any duties or functions that are duly assigned to management or are associated with management responsibilities

Specific Assignments

• Monitors the delivery of services to ensure they are appropriate, timely, and satisfactory;
• Performs service management function for all residents needing assistance;
• Provides limited case management, (i.e. evaluation of social, psychological and physical needs and the development of a service plan) for a resident when such service is not being provided by the general service community;
• Educates residents on service availability, application procedures, residents rights, etc. both individually and as a group;
• Reports all suspected abuse situations to the appropriate agency;
• Sets up volunteer support programs with service organizations in the community;
• Advocates and may negotiate on behalf of residents for adequate, timely and cost effective provision of services;
• Meets with service providers as needed and appropriate;
• Assembles a directory of community services and makes it available to residents, families, and management; and
• Assists management in identifying residents who need assistance.
• (Note: The Service Coordinator is NOT to provide support services directly, or assist with other administrative work normally associated with the project(s). Additionally, their role is NOT one or an activity director; however, educational programming that empowers and enhances resident independence is appropriate.)

This role offers an opportunity to make a significant impact on the lives of individuals within the community while collaborating with a dedicated team committed to excellence in service enhanced housing.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Knowledge and/or experience of community resources and programs for individuals who are elderly and/or disabled

Work Location: In person

Salary : $21 - $23